Technical Support Assistant (Efetivar)

Description

Job Summary: Technical Support Assistant professional to provide customer support, register tickets, and deliver basic guidance on the access and timekeeping system. Key Highlights: 1. Customer support via WhatsApp, chat, or phone 2. Assist in updating support materials 3. Clarify questions regarding system usage The company is seeking a Technical Support Assistant in Porto Alegre. Efetivar is a company specialized in management solutions and operational efficiency. We offer services aimed at optimizing processes and increasing organizational productivity. **Responsibilities:** Customer support via WhatsApp, chat, or phone; record support interactions/tickets. Assist in updating support materials; provide customers with basic guidance and clarify questions regarding the access and timekeeping system. Previous experience as a User Support Assistant, Help Desk Assistant, Junior Support Technician, or Technical Support Analyst may indicate alignment with some responsibilities of this position. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal Allowance * Transportation Allowance * Birthday Day Off **Additional Information:** * Employment Type: Permanent \- On-site. * Duration: Full-time * Working Hours: Monday to Friday, from 08:00 to 17:00\.