Collections Assistant

Description

Job Summary: Professional responsible for proactive collections and recovery of delinquent accounts, negotiating agreements and accurately maintaining records with discipline and goal orientation. Key Highlights: 1. Experience in proactive collections and recovery of delinquent accounts 2. Excellent negotiation skills and objective communication 3. Analytical and resilient profile, focused on goals and results * Conduct **proactive collections** from customers with outstanding debts, using strategic and persuasive approaches. * **Negotiate and propose agreements** with flexibility and firmness, ensuring optimal recovery. * Accurately complete **control spreadsheets and forms**, maintaining up-to-date historical records and progress tracking of collections. * Support **other departmental activities** with agility and a collaborative mindset, without losing focus on top-priority recovery goals. * Work with **discipline and a sense of urgency**, ensuring an active and productive collections pipeline. **Requirements:** * Experience in proactive collections and recovery of both new and aged delinquent accounts * Excellent negotiation skills, objective communication, and a firm demeanor * Organizational skills and attention to detail when completing control records and documentation * Analytical and resilient profile, focused on goals and results * Proven track record in recovering difficult credit **Additional Information:** Permanent CLT employment 44 working hours per week Monday to Friday, onsite in Porto Alegre Meal Voucher Wellhub (Gympass) After probationary period: Food Allowance Health and dental insurance Employment type: Permanent CLT Compensation: Starting from R$2\.140,00 per month Benefits: * Health insurance * Dental insurance * Food allowance * Meal voucher * Transportation allowance Work location: Onsite