Intern

Description

Job Summary: Customer Success Intern role focused on supporting the team through campaign execution, data organization, and report generation to ensure operational efficiency and consistent results. Key Highlights: 1. Hands-on experience in a dynamic technology and innovation environment. 2. Close mentorship from the team for deep learning in Customer Success. 3. Significant opportunities for professional and personal growth. Overview: When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise. We are significantly growing our Engineering and IT teams in Brazil and are focused on finding talent for various financial technology (Fintech) engineering, database, development, and testing teams. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future. We anticipate developing future leaders for our teams in Brazil! Benefits include health and dental insurance, meal and restaurant vouchers, fixed monthly stipend for internet and mobile expenses, InComm hardware/software, and annual bonuses! All positions are CLT. You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram. About This Opportunity: **Our Culture** We are constantly evolving and seek proactive, communicative, collaborative individuals who value diversity. Here, you will have freedom with responsibility, customer focus, and real growth opportunities. **Why is this role important to us?** The Customer Success team is essential to ensuring our customers have the best possible experience. The internship position in **CS Ops** will directly support the team in campaign execution, data organization, and report generation, ensuring operational efficiency and consistent results. With this support, we can implement promotions swiftly, monitor key metrics, and deliver solutions that strengthen relationships with our partners. This role is a key piece in transforming processes into success stories. Responsibilities: **Key Activities** * Support daily routines of the Customer Success team; * Upload and configure promotions and campaigns in internal systems; * Prepare presentations with metrics and results; * Collect and organize data to support analysis; * Perform data reconciliations for clients; * Prepare reports for tracking departmental activities. Qualifications: **What We’re Looking For** * Students pursuing degrees in **Business Administration**, **Economics**, or **Engineering** (graduation expected by December/2027); * Advanced Excel and intermediate PowerPoint skills; * English proficiency is desirable but not mandatory (InComm offers English courses); * Analytical, organized, collaborative, and communicative profile. **Additional Information** * **Work Model:** Hybrid (in-office on Tuesdays and Thursdays); * Location: Alphaville Industrial, Barueri - SP **What We Offer** * Hands-on experience in a dynamic technology and innovation environment; * Close mentorship from the team for deep learning in Customer Success; * Internship stipend of R$ 1,500.00; * Internship duration up to 2 years; * Flexible working hours; * Discounts on our Gift Cards; * Intensive learning with a multidisciplinary team and significant opportunities for professional and personal growth. InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law. * **This position is eligible for the Employee Referral Bonus Program**