Job Summary: A professional responsible for monitoring, updating follow-up status, providing customer service to internal clients, contacting freight carriers, and participating in reporting meetings. Key Highlights: 1. Customer service for internal and commercial clients 2. Contact and coordination with freight carriers 3. Participation in meetings with the commercial team **Main Responsibilities:** Monitoring delays; Updating Follow \| Delivery; Providing internal/commercial customer service via email, helpdesk tickets, and phone calls; Contacting freight carriers; Executing and delivering assigned tasks; Co-participating in reporting meetings with the commercial team (analysts, supervisors, coordinators, and managers). **Requirements:** Proficiency in Microsoft Office (Excel); Bachelor’s degree in Logistics, Business Administration, or related field preferred (currently pursuing); Benefits Meal Allowance or Food Voucher (according to preference), with 20% employee contribution; Food Basket, with 20% employee contribution; Transportation Voucher or Fuel Allowance (optional), with 6% employee contribution; Health Insurance Plan (optional); 80% employer subsidy for the primary insured; 20% employer subsidy for dependents; Pharmacy Benefit Program (optional); Birthday Gift; If you identify with our purpose and wish to join a company that transforms challenges into solutions, apply now and help us build this story together!