Description
**Responsibilities:**
Responsible for supporting the management and optimization of a company's presence on marketplace platforms; Perform various activities, ranging from product listing and campaign enrollment across channels; Manage customer service, product registration, and sales tracking; Enter and maintain up-to-date product information, including descriptions, images, prices, and other relevant features; Create, modify, and optimize listings across different marketplace platforms to enhance product visibility and performance; Respond to customer inquiries and questions, prepare quotations, and monitor issue resolution; Support shipping and delivery logistics to ensure customer satisfaction; Track support tickets and requests, seeking efficient and timely solutions; Monitor product performance across various marketplaces, identifying opportunities for improvement;
**Requirements:**
Knowledge of e-commerce and marketplaces; Proficiency in e-commerce processes and widely used marketplace platforms; Ability to collect, analyze, and interpret data to make decisions and optimize performance.
**Working Hours:**
Monday to Friday, from 8:15 AM to 12:00 PM and from 1:00 PM to 6:03 PM
**Benefits:**
Health insurance plan; Meal allowance; Transportation allowance; Dental plan; Wellhub; Discounts on purchases at our stores; Discounts on purchases within the network.
Minimum Education Level: Bachelor's Degree