Job Summary: Professional responsible for configuring DNS, supporting VPNs, monitoring networks, and provisioning access, with a focus on customer experience and innovation. Key Highlights: 1. Commitment to continuous learning and collaborative development. 2. Pursuit of innovative and sustainable business solutions. 3. Customer-centric focus to exceed expectations. **Responsibilities and Duties** **What awaits you daily:** --------------------------------- * Configure DNS for URL and IP blocking * Support internal users accessing Client VPNs * Monitor Site-to-Site VPN usage * Provision user access to applications and management systems * Perform firewall analysis and configuration **Requirements and Qualifications** #### **We are looking for someone who:** * Thinks and acts from the customer’s perspective. Demonstrates interest and curiosity in understanding customers, their behaviors, and preferences to meet and exceed their expectations; * Shows permanent commitment to learning, teaching, and developing, contributing to a relaxed, respectful, and collaborative environment that encourages diversity; * Is flexible enough to move beyond existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business, balancing economic, environmental, and social interests. **To join our team, it is essential:** ------------------------------------------------ * Reside in São Paulo * Bachelor’s degree in exact sciences (Engineering, Network Analysis, Systems Analysis/Development, Cybersecurity) * Experience in Networks and IP Addressing * Basic English and Spanish (Reading) **Preferred Qualifications:** ------------------ * Knowledge of Firewalls, routers, DNS, AAA, Network Monitoring (Zabbix) * Experience with DDoS services * Advanced English and Spanish * Degree in Computer Networks or Cybersecurity * Certifications in Networking, Firewalls, Ethical Hacking, Pentesting **Additional Information** At **Claro, people are one of our core values.** Guided by this principle, we continuously invest in the health, well-being, and quality of life of our employees! To ensure you have the best experience throughout your journey with us, we offer an attractive benefits package. Check it out: * Flexible working hours; * Meal and food vouchers; * Medical and dental assistance; * Support for serious illnesses; * Assistance for dependents with disabilities; * Pharmacy benefit; * Daycare/Babysitter allowance; * Personal Support Program; * Claro Running; * Private pension plan; * Life insurance; * Employee Combo; * Wellhub (Gympass); * Meu Pet Club; * Agreements and partnerships; * Recognition program for years of service; * And much more! **At our company, we value an inclusive, diverse, ethical, collaborative, and harmonious environment. We do not discriminate based on gender, race, color, sexual orientation, social status, or disabilities. Everyone is welcome!** **Here, we have a large team that makes everything happen!** It is through the effort and dedication of each of our People that we are today a benchmark in what we do, united in our purpose: **“Connect for a more fun and productive life.”** We integrate all technologies to build the best and most comprehensive connectivity infrastructure in the country. We are confirmed multi-champions by Speedtest as Brazil’s fastest and most stable mobile internet and most stable Wi-Fi network, among many other recognitions. We are also the 4th most valuable brand in Brazil (BrandZ). In Brazil, we operate in over 4,800 municipalities, serving more than 83 million customers. We have led portability balances for over 5 years, with 1.2 million ported lines in 2022. And there’s more: **We innovate** our products and services to better serve our users! Today, we offer **entertainment** solutions (Claro Música, Claro TV+, Claro Livros, Claro Vídeo, Claro Gaming), **financial services** (Claro Pay), and much more! We have **aerospace presence** (with 5 satellites in orbit via Embratel) and are a reference in **industrial, automotive, agribusiness, and other connectivity solutions**. We also foster connection between our businesses and the innovation ecosystem through **beOn**, Claro and Embratel’s innovation hub. Sustainability is a core Claro value. **We invest in environmental, economic, and social development**, always prioritizing governance, environmental responsibility, data protection, and social impact. Through the Claro Institute, we connect people for a better future, combining our services with social investments in **education and citizenship projects.** **So, does it match? #JoinClaro to build the new with us!**