Description
Job Summary:
Responsible for customer service and relationship management with clients in the portfolio, with a focus on condominiums and building managers, ensuring satisfaction and continuity of services.
Key Highlights:
1. Direct customer service and relationship management with condominium residents and building managers.
2. Post-sales support and coordination with the installation technical team.
3. An opportunity for individuals skilled in handling corporate clients.
**Main Responsibilities:**
* Customer service and relationship management with clients in the portfolio
* Frequent contact with **condominiums and building managers**
* Tracking requests, inquiries, and providing post-sales support
* Interface between clients and the installation technical team
* Ensuring client satisfaction and continuity of services provided
**Requirements:**
* Experience in customer service or client relationship management
* Strong communication and organizational skills
* Ability to effectively interact with corporate clients and condominiums
* **Driver's License Category B** (required for client visits)
**Preferred Qualifications:**
* Experience with technology companies, electronic security firms, or technical service providers.
**WORK HOURS: MON TO FRI 08:00 TO 12:00 / 13:30 TO 18:00**
Compensation: Starting from R$2.300,00 per month
Benefits:
* Meal allowance
* Transportation allowance
Work Location: On-site