Description
Job Summary:
Join our team! K&L Metrology Laboratories is seeking a professional for telephone and in-person customer service, assisting with administrative routines.
Key Highlights:
1. Telephone and in-person customer service to address inquiries
2. Support in general administrative routines
3. Company with 35 years in the market
With 35 years in the market, **K\&L Metrology Laboratories** provides maintenance, calibration, and testing services for measuring instruments, consistently committed to delivering metrological solutions to its customers.
Join our **team**!
**Responsibilities:**
* Telephone and in-person customer service to address inquiries and provide consultations regarding the status of company services;
* Redirecting calls to relevant departments;
* Hotel reservations and ticket purchases;
* Reporting and record-keeping related to the department;
* Support in general administrative routines.
**Education:**
* Bachelor's degree or technology course (in progress or completed) in Secretarial Studies, Business Administration, or related fields.
**Behavioral Competencies:**
* Strong verbal and written communication skills;
* Politeness and courtesy in customer service;
* Organization and attention to detail;
* Agility in resolving requests;
* Basic computer knowledge (e\-mail, spreadsheets, systems, and telephone);
* Professional demeanor;
* Responsibility and commitment;
* Daily routine organization and proactivity;
**Desirable:**
* Proficiency in telephone communications.
* Intermediate Excel.
**Working Hours:**
7:45 AM \- 5:33 PM, with a 1-hour break
**Location:**
São José, Caxias do Sul \- RS
Benefits:
* Meal allowance
* Food allowance
* Transportation allowance
Workplace: On-site
Job Type: Full-time, Permanent CLT
Salary: R$1\.900,00 \- R$2\.000,00 per month
Benefits:
* Meal allowance
* Food allowance
* Transportation allowance
Experience:
* Telephone Customer Service (Preferred)
Workplace: On-site