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Key Responsibilities\n✔ Customer service and presentation of the clinic’s services; \n\n✔ Explanation, formalization, and organization of contracts; \n\n✔ Entry of financial data into the system; \n\n✔ Contacting customers to confirm payments and renegotiate terms; \n\n✔ Handling customer complaints and proposing solutions; \n\n✔ Preparation of commercial and administrative performance reports; \n\n✔ Support for unit operations and participation in training sessions.\n\n\n? Requirements\n* Currently pursuing a bachelor’s degree (Business Administration or related fields);\n* Experience in customer service;\n* Intermediate computer skills;\n* Basic mathematical calculation skills;\n* Strong communication and negotiation abilities.\n\n? 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Our strong customer-centric culture drives us daily to deliver results that generate a positive impact on people’s lives.\n\n **We value:**\n\nDiversity and resilience, which make us stronger;\n\n\nTeamwork and the exchange of ideas—essential for growing together;\n\n\nConvenience in every experience, whether in-store, online, or at the heart of Brazilian families;\n\n\nIntegrity and care, recognizing the value of our people and their unique stories.\n\n\nWe believe excellence lies in serving, innovating, and building genuine connections.\n\n **Our selection process is:**\n\n* Designed for individuals seeking knowledge and professional development.\n\n\nBy applying to this position, you will undergo an initial profile assessment. If an opportunity becomes available in your region, the responsible team will contact you.\n\n **Requirements:**\n\n* Completed high school education;\n* Must be at least 18 years old.\n\n **Selection Process Stages:**\n\n* Application;\n* Assessment stage;\n* Leadership interview*;\n* Onboarding process.\n* The leadership interview may be conducted either online or in person. 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Organize and manage the management team’s schedule and technical departments’ appointments. Classify, organize, archive, distribute, and dispatch mail pouches, documents, correspondence, materials, and other items. Assist in issuing correspondence, texts, and documents within the department, following prior approval and established standards. Support data and information collection and maintenance within the area of responsibility, adhering to predefined processes and routines. Participate in developing, executing, monitoring, and updating departmental processes. Assist in managing inventory of departmental materials.\n \n \n\nWork Location\n \n \n\nSENAI SANTA CRUZ DO SUL/RS\n \n \n\nBenefits\n \n \n\n**Health Benefits:** \n\nGroup medical assistance – UNIMED;\n \nDental assistance – SESI/RS (payment only upon use);\n \nGroup life insurance – No deductions or contributions! For commuting:\n \nParking – Availability subject to unit capacity;\n \nTransportation allowance – Based on individual needs;\n \nChartered transportation – Bus service available only for FIERGS headquarters in Porto Alegre;\n \nFor business trips, company vehicles or travel expense reimbursement may be provided. 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