Job Summary: Professional to provide first-level technical support and assistance, ensuring organization and availability of IT assets and supporting operations. Key Highlights: 1. First-level technical support and IT asset management. 2. Essential support for the company's technological infrastructure. 3. Opportunity for organized and proactive IT professionals. Provide first-level technical support and assistance, ensuring organization, control, and availability of the company's IT assets. The position's mission is to support operations through incident ticket handling, equipment preparation, and inventory control, ensuring agility and quality in support to internal users. An organized, proactive profile with basic technology knowledge is expected. This role directly contributes to the proper functioning of the company's infrastructure and technological resources. **Responsibilities:** — Handle tickets from the asset queue, performing triage and redirection when necessary. — Prepare and configure equipment (laptops, desktops, and peripherals). — Provide basic computer maintenance support. — Control and update the IT asset inventory. — Organize and manage equipment and supply stock. — Support administrative tasks related to the IT area. **Requirements:** — Basic knowledge of Information Technology. — Basic understanding of computer maintenance. — Proficiency in Word and Excel. — Completed high school education (technical course in IT or related fields preferred). — Organization, responsibility, and attention to detail. **Preferred Qualifications:** — Technical or vocational training in IT. — Prior experience in technical support or asset management. — Strong communication skills and ability to work effectively in a team. **Important Information:** **Work Location:** Barueri **Work Model:** On-site **Working Hours:** 9:00 AM to 6:00 PM **Employment Type:** CLT