Intern

Description

Job Summary: Humanized and high-quality customer service, focusing on updating information, conducting negotiations, and performing duties relevant to the position. Key Highlights: 1. Provide customer service with humanity and quality 2. Conduct negotiations with customers 3. Safeguard the confidentiality and security of information If your purpose is to inspire people to care for people, you are in the right place! Founded in Brasília by biochemists Janete Vaz and Sandra Soares Costa, Grupo Sabin has been operating in the market for 41 years. We have become a reference group in Diagnostic Medicine, offering more than 7.300 health services, including clinical analyses, imaging diagnostics, vaccination, and executive check-ups. Sabin also operates in Primary Health Care (PHC) through Amparo Saúde and launched Rita Saúde last year — an integrated health services platform. We are recognized across Brazil and Latin America as one of the Best Companies to Work for over 18 consecutive years. Our strong organizational culture thrives in an environment of respect, development, diversity, and inclusion. We have over 6,700 employees and operate across 12 states and the Federal District, with 323 units distributed from north to south of the country. Want to learn more about our brand? Visit www.sabin.com.br or follow us on our official social media channels: LinkedIn Sabin Medicina Diagnóstica | Instagram @sabinmedicinadiagnostica | Facebook Sabin Medicina Diagnóstica | **Responsibilities and Duties** * Provide humanized and high-quality customer service at business units and/or other designated locations; * Register/update customer information in the service system; * Request authorizations from health plans, in accordance with each plan’s established policy; * Provide customer service considering all necessary information for exam execution, following the company’s defined process; * Conduct negotiations with customers regarding fees and payment methods (per the company-aligned process); * Perform other duties relevant to the position; * Safeguard the confidentiality and security of information, complying with information security and data protection policies and regulations. **Requirements and Qualifications** * Currently enrolled in an undergraduate program; * Strong interpersonal skills; * Effective communication skills; * Negotiation and persuasion abilities; * Prior experience in customer service is desirable. **Additional Information** * **Internship Stipend;** * **Benefits designed for your daily life:** Transportation Allowance or Fuel Assistance, Meal Voucher or Food Allowance. A healthcare reference, distinguished in people management and female leadership, committed to sustainable best practices and active in the communities where it operates, Grupo Sabin was founded in the federal capital in 1984, born from the courage and determination of two entrepreneurs, Janete Vaz and Sandra Soares Costa. Today, it employs approximately 7,000 professionals united by the purpose of inspiring people to care for people. Present in 14 states plus the Federal District, the company delivers healthcare services with excellence, innovation, and socio-environmental responsibility across 354 units distributed from north to south of the country. Grupo Sabin’s healthcare ecosystem integrates a portfolio of businesses covering clinical analyses, imaging diagnostics, anatomical pathology, genomics, immunization, and executive check-ups. Additionally, it includes primary care services, contributing to population health management through coordinated care programs and pathways via Amparo Saúde, and the integrated health services platform — Rita Saúde — a digital solution partnering with pharmacies, physicians, and other professionals to promote accessible, high-quality, and efficient healthcare. With the aim of fostering entrepreneurship in healthcare, Grupo Sabin launched SkyHub.Bio in 2020 — an innovation hub promoting and developing startups, encouraging partnerships, knowledge exchange, and building business models that contribute to the healthcare sector based on science, efficiency, and customer experience. As a solid national company with a visionary outlook, well-established values, and a genuine commitment to an ESG agenda — delivering healthcare and wellness services to support customers’ health journeys across the entire country — Grupo Sabin maintains the Instituto Sabin, which since 2005 has implemented impactful social initiatives in communities where the company operates, focusing on improving quality of life, well-being, and prosperity while fostering social innovation. Throughout this journey, the Institute has positively impacted over 1.6 million people and 902 social organizations. Explore our selection processes and stay updated on available positions across Sabin units nationwide. After all, we invest in carefully designed processes to bring individuals aligned with our purpose and values into our Group. *Stay alert and avoid falling victim to scams! We do not charge any fees at any stage of our selection processes.*