IT Assistant

Description

Job Summary: The professional will perform maintenance, installation, and technical support for IT and automation equipment, managing service tickets and supporting projects. Key Highlights: 1. Opportunity for professional growth and transformation 2. Work environment grounded in ethics, commitment, and respect 3. Technical maintenance and IT support activities **About the position** ---------------- **At Economart, we connect people, businesses, and opportunities to generate savings and pursue efficiency in everything we do.** We are continuously evolving and need people eager to drive transformation—and who believe in our purpose! Do you want to be part of something truly great while learning extensively, in an environment grounded in ethics, commitment, appreciation, and respect for people? **Then \#JoinEconomart!** **Your day-to-day responsibilities:** --------------------------------- * Perform preventive and corrective maintenance on store IT and automation equipment * Install and configure operating systems, software, and peripherals * Provide on-site and remote technical support to users * Manage and handle IT service tickets from stores, ensuring prompt and effective responses * Monitor functionality of information systems and automated processes * Support the local IT team in projects as needed **Therefore, we require that you have:** ----------------------------------------- * Technical education in Information Technology or related fields * Knowledge of networks, operating systems, and IT equipment * Problem-solving skills and user support experience **Work schedule:** ------------------------ On-site work from Monday to Thursday, 8 a.m. to 6 p.m., and Friday, 8 a.m. to 5 p.m. **What you’ll find at Economart:** ------------------------------------------ * Opportunities for growth and transformation * Market-competitive salary * Transportation allowance or fuel voucher * Dental plan * University partnerships: discounts of up to 80% at select institutions * Life insurance * SESC membership benefits * Opportunity for professional growth