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Customer Service Associate - Maceió/AL

Indeed
Full-time
Onsite
No experience limit
No degree limit
R. São Judas Tadeu, 5 - Feitosa, Maceió - AL, 57043-380, Brazil
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Job Summary: Join a 100% Brazilian brand where you will prepare and serve gelato and coffee, maintain a clean environment, and ensure customer satisfaction through warm, welcoming service. Key Highlights: 1. Work with purpose, transforming the everyday into something extraordinary 2. Be part of a team that believes in people and dreams big 3. Leave your mark and discover new paths filled with flavor and learning Have you ever imagined working for a **100% Brazilian brand**, built by people who believe in the **flavor of ideas** and the **power of connections**? **San Paolo** was born in Fortaleza and soared far. Today, we have over **600 mustachios across 65 company-owned stores**, from North to South Brazil, spreading affection and innovation wherever we go. We believe that **working with purpose** means transforming the everyday into something extraordinary — from warm, welcoming service to a cone full of memories. And growing together is only possible when we value those who build this story with us. If you want to leave your mark, discover new paths, and experience a journey rich in flavor, care, and learning, join us in writing the next chapters of this adventure. **Responsibilities and Duties** * Provide in-person customer service, ensuring courtesy, efficiency, and satisfaction; * Prepare and serve gelato, coffee, mixes, and desserts; * Maintain store cleanliness, equipment, utensils, and dining area, performing sanitation routines per food safety standards; * Restock gelato, supplies, and materials, supporting organization and inventory control; * Complete shift checklists, temperature monitoring, opening/closing procedures, and system entries. **Requirements and Qualifications** * Completed High School education; * Availability to work on a rotating 5-days-on/2-days-off schedule\. **Desirable**: * Basic knowledge of food safety and good handling practices; * Experience operating store systems and equipment. **Additional Information** * Meal and Food Allowance (iFood Benefits Card); * Transportation Allowance or Fuel Assistance; * Wellhub (Gympass); * Dental Plan; * San Paolo products; * Birthday Day Off. **This is our purpose!** San Paolo Gelato \& Café was founded in June 2012 in Fortaleza, Ceará. Our mission is to **awaken delicious sensations through magical and joyful moments**. We offer artisanal, authentically Brazilian gelato. Thanks to our intense focus on our three pillars: **Product, Environment, and Service**, we have expanded and now boast over 600 mustachios across more than 65 company-owned stores nationwide. If you believe that **details make the difference**, are **innovative**, and strive to always deliver **the best service**, we’re looking for you! Soar high with us and join a team that **believes in people** and **dreams big**!

Source:  indeed View original post
João Silva
Indeed · HR

Company

Indeed
João Silva
Indeed · HR

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