Job Summary: A professional responsible for monitoring transfers and event services, providing operational support and assisting with schedule development, with a focus on resolving incidents. Key Highlights: 1. Monitoring and operational support for transfers and events 2. Support in developing staff schedules 3. Daily incident management #### **Main Responsibilities:** * Monitoring passenger arrival and departure transfers and sightseeing services, taking appropriate actions in case of incidents (e.g., vehicle issues, flight delays, etc.) * Monitoring and overseeing event-related services (vehicles, drivers, etc.) * Supporting and assisting in the development of staff schedules * Submitting daily incident reports * Other duties relevant to the position #### **Mandatory Requirements:** * Completed high school education. * Basic knowledge of operational and logistics routines. * Proficiency in Microsoft Office, especially Excel. #### **Desirable Requirements (Advantageous):** * Prior experience in operations or logistics #### **Benefits:** * Meal Allowance (Pluxee): R$ 16.00 per workday * Health Insurance (Hapvida): Fixed fee of R$ 52.00 \- Corporate plan without copayment or waiting period. * Dental Plan (Clin or Hapvida) * + ️ Health and Wellness Programs: Wellhub (formerly Gympass). * Educational Benefits: Discount partnership * Life Insurance * Complimentary services from Grupo Luck #### **Work Schedule and Working Hours:** * Shift Pattern: 6 x 1 (Weekly DSR day off) * Working Hours: 1:00 PM to 11:20 PM * Daily Working Hours: 7 hours and 20 minutes