Coordination Assistant - INEC - Penedo - AL

Description

Job Summary: The Coordination Assistant performs administrative and operational routines, provides customer service, and supports coordinators and microcredit agents. Key Highlights: 1. Organized professional focused on customer satisfaction 2. Support to coordinators and microcredit agents 3. Customer service regarding products and services We believe our employees constitute the most important element for transforming the reality of communities and organizations still lacking public policies and access to citizenship. This is a position for our Talent Pool. INEC is seeking talented individuals, passionate about their work, who aspire to achieve ever-greater success. The Coordination Assistant carries out internal administrative and operational activities related to customer service and assists Unit Coordinators and Microcredit Agents in their responsibilities. If you are an organized professional driven by customer satisfaction, INEC is the place for you! Join this family, fundamentally MADE OF PEOPLE! **Responsibilities and Duties** **Activities for this position:** * Customer service, providing information about products and services; * Conducting various inquiries and document control; * File control and organization; * Supporting the unit’s managerial control monitoring; * Supporting the credit proposal contracting process; * Other activities within the scope of this role; **Requirements and Qualifications** Legal age (18 years or older); Education: Completed high school; **Required Knowledge:** Experience in administrative routines and public service; Willingness to travel between municipalities; Computer literacy and proficiency in Microsoft Office (Word, Excel, PowerPoint). **Additional Information** **Base Salary:** R$ 1.712,11 Situational Remuneration; Working Hours: Monday to Friday (8:30 AM to 5:30 PM). **Benefits of Working at INEC:** Professional development and training program; Medical and dental plans; Emotional wellness program; Private pension plan; Meal allowance and Basic Food Basket allowance: R$ 1.496,46; Wellhub; Daycare reimbursement; Life insurance. Bring your talent to INEC! Our Contacts: Regional Office Maceió - AL Phone: (82) 99171-3787 Email: rhagro_al@inec.org.br Apply now and join our selection process. #INECFEITODEGENTE Founded in 1993, the Northeastern Citizenship Institute (INEC) is a Civil Society Organization (CSO) primarily focused on the sustainable development of communities in Brazil’s Northeast region. In 2003, its qualification as a Civil Society Organization of Public Interest (Oscip) enabled INEC to establish a partnership with Banco do Nordeste to implement microfinance programs. Since then, INEC has accumulated 20 years of experience in microcredit, having managed Crediamigo from 2003 to 2022 and Agroamigo since 2005 until today. In 2021, the international NGO Water.Org joined forces with INEC and BNB to facilitate access to water solutions through microcredit. In 2022, Agroamigo reached 1,410,064 active clients across 2,074 municipalities in Brazil’s semi-arid region. Beyond microfinance, INEC invests in socio-environmental initiatives, serving children, youth, and adults through projects that significantly contribute to sustainable development based on income generation and social leadership, aligned with the United Nations’ Sustainable Development Goals (SDGs). Currently, INEC employs over two thousand staff members across all states of the Northeast and the northern regions of Minas Gerais and Espírito Santo. Join this team #feitodegente and bring your talent to INEC!