Job Summary: Work as a Telemarketing Operator at AeC in a multichannel contact center, delivering quick and clear solutions to customers and recording interactions in internal systems. Key Highlights: 1. No prior experience required; comprehensive training and a career development plan provided. 2. Focus on diversity, employee well-being, and professional development. 3. Recognized for six consecutive years as one of the best companies to work for. Telemarketing Operator position under CLT employment contract, with 100 openings for customer service in a multichannel contact center (telephone, chat, e\-mail, and WhatsApp). Prior experience is not required; however, it will be considered an advantage if you have previously worked as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or inbound customer service representative, salesperson, interaction expert, operator, or similar roles. About AeC AeC is a Brazilian national company with over 30 years of market presence, specializing in customer relationship management and business process outsourcing, operating across 21 units in 7 states and 11 cities nationwide. We are a technology-driven company with a human touch, recognized for six consecutive years as one of the best companies to work for, with strong emphasis on diversity, well\-being, and employee development. Your Responsibilities (Key Activities) * Handle customer calls, answering questions and logging requests. * Provide quick and clear solutions, guiding customers step by step to resolve issues across digital channels—including e\-mail, online chat, WhatsApp, voice, and other support channels. * Record all interactions in company systems, following established scripts, policies, and internal procedures. Mandatory Requirements * Be at least 18 years old. * Have completed high school (secondary education). * Be available to work on-site in Arapiraca. * Be available for part-time shifts on a 6x1 or 5x2 schedule, during morning, afternoon, or night shifts. Preferred Qualifications (Not Mandatory) * Prior experience is not required, but it will be a significant advantage if you have previously worked as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or inbound customer service representative, salesperson, interaction expert, operator, or similar roles. * Experience in customer service, customer support centers (SAC), sales, collections, or reception. * Strong communication skills, clear diction, concise writing, and ability to interact effectively with diverse audiences. * Interest in building a long-term career in customer service, sales, retention, collections, or relationship management. Benefits & What We Offer * Formal CLT employment contract, offering job stability and benefits aligned with company policy. * Comprehensive training for customer service roles—including for first-time job seekers. * A collaborative work environment powered by technology, innovation, and a people-first culture. Career Development Plan At AeC, your professional growth is our priority. * Starting from your third month, you may participate in our internal opportunities program and apply for promotions to other roles. * In 2025, over 4\.000 employees were promoted across Brazil—demonstrating the strength of our career development plan. Employment Type & Work Model * Employment Regime: Permanent – CLT. * Work Model: On-site, in Arapiraca. * Number of Openings: 100 positions. Who This Role Is For * Individuals seeking their first job, with no prior experience in telemarketing or call centers. * Professionals who have worked in customer service, sales, customer support centers (SAC), collections, or reception—and wish to grow within a large, reputable organization. * Communicative, empathetic individuals who enjoy helping customers and seek a structured career path in customer service. How to Apply Click “Apply” on the platform, complete your details, and upload your updated resume. No prior experience is required: we provide comprehensive training so you can begin working as a Telemarketing Operator at AeC. **Join AeC and build your customer service career with Technology and Human Touch.** Job Type: Permanent CLT Compensation: R$1\.518,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
