Administrative Support Internship_CUSTOMER SERVICE

Description

Job Summary: Customer service internship with a focus on administrative routines, recruitment, selection, and operational support. Key Highlights: 1. Recruitment and Selection Support and Customer Service 2. Administrative Organization and Marketing Support 3. Operational Support and Quality Monitoring INTERNSHIP POSITION – CUSTOMER SERVICE\-HOME OFFICE Internship in HOME OFFICE mode \+ \*IN-PERSON ACTIVITIES IN RECIFE) **Prerequisites for the Internship Position – Vavivê Recife** * **Currently enrolled in**: Administration (Distance Learning), Technical Administration, or Administration * **Personal laptop required** * **High-quality internet access** for remote work * **Strong written and verbal communication skills** * **Organizational skills and responsibility regarding deadlines** * **Basic proficiency in tools such as**: Google Drive, Spreadsheets, WhatsApp Web, and * **Proactivity and willingness to learn** * **Availability for a 5-hour/day internship (morning/afternoon), Monday through Saturday.** * **Residence within the Metropolitan Region of Recife** – for occasional in-person activities (approximately once per week) * **Interest in performing administrative tasks, customer service, and personnel selection** * **What we offer:** * Internship allowance: **R$ 600** * **Transportation allowance** for in-person activities (R$ 10.00\) * Ongoing training and supervision * Internship certificate Note: The internship will be conducted through CIEE. **What the intern will support:** **1\. Recruitment and Selection** * Posting job openings on social media and groups * Resume screening * Interviews (remote and in-person) * Background and professional reference checks **2\. Customer Service and Relationship Management** * Responding to inquiries via WhatsApp, phone, and e\-mail * Scheduling services * Pre-, during-, and post-service customer support * Providing quotations to customers / scheduling services online **3\. Administrative Organization** * Updating spreadsheets (registrations, schedules, payments) * Organizing documents and contracts **4\. Marketing and Communication** * Assisting in content creation for social media (Instagram, WhatsApp, etc.) **5\. Operational Support** * Coordinating schedules with cleaning professionals * Monitoring service quality * Supporting occasional in-person demands (e.g., interviews) Interested? Send your resume via WhatsApp (81\)99710\-4069 Job Type: Internship Contract Duration: 12 months Compensation: starting from R$600.00 per month Benefits: * Transportation voucher Compensation: R$600.00 per month Benefits: * Transportation voucher Work Location: Hybrid remote work for Recife, PE