Call Center Operator - Arapiraca

Description

Job Summary: Phone, email, chat, and WhatsApp support to answer questions, provide solutions, and guide customers through problem resolution. Key Highlights: 1. Growth opportunities and a happiness-focused environment 2. Career development plan with promotions starting from the third month 3. No prior experience required Join AeC! We are market leaders in customer relationship management with over 30 years of experience. Since 2020, we have been certified as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well-being. Career Development Plan at AeC At AeC, your professional development is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5\.000 employees. We are a company that embraces diversity and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities:** Phone support to answer questions and provide quick solutions to customers, as well as guiding them step-by-step through problem resolution. Support is delivered via email, chat, WhatsApp, voice, and other channels. Requirements Must be at least 18 years old High school diploma completed Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2\. Position also open to first-time job seekers. No prior experience required; however, previous experience in roles such as telemarketing operator, receptionist, call center operator, customer service analyst, customer service representative, consultant, collections agent, active or passive customer service agent, salesperson, SAC (Customer Service Center), sales, teleoperator, interaction expert, operator, etc., is considered an advantage. Here, you’ll find cutting-edge Technology and Human Warmth, Innovation, people, and opportunities. **Minimum Education Level:** High School (Secondary Education)