Call Center Operator - Arapiraca

Description

Job Summary: Telephone and digital customer support, providing solutions and guiding customers through problem resolution. Key Highlights: 1. Leader in customer relationship management with over 30 years of operation 2. Growth opportunities and a work environment that values well-being 3. Entry-level positions available for candidates with no prior experience, including a career development plan Join AeC! We are market leaders in customer relationship management with over 30 years of operation since 2020, and have been certified as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well-being. Career Development Plan at AeC At AeC, your professional development is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5\.000 employees. We are a company that embraces diversity and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities:** Telephone support to answer questions and provide quick solutions to customers, as well as guiding them step-by-step through problem resolution. Support is delivered via email, chat, WhatsApp, voice calls, and other channels. Requirements Must be at least 18 years old High school diploma (or equivalent) Positions available for all shifts (morning, afternoon, and night), including part-time, 6x1, or 5x2 schedules\. Positions also available for first-time job seekers. No prior experience required; however, previous experience as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or passive customer service representative, salesperson, SAC (Customer Service Center) agent, sales representative, teleoperator, interaction expert, operator, etc., would be advantageous. Here, you will find cutting-edge Technology and Human Warmth, Innovation, people, and opportunities. **Minimum Educational Requirement:** High School Diploma (Secondary Education)