Junior Technician for Multifunction Printers

Description

Job Summary: Resident Printer Technician to ensure full functionality of multifunction printers, focusing on quality, agility, and excellence in customer service. Key Highlights: 1. Work with a major global client 2. Structured corporate environment with continuous learning 3. Opportunity for growth in a technical career **OPEN POSITION \| RESIDENT PRINTER TECHNICIAN – RICOH BRAZIL** Are you a technical professional seeking a stable opportunity working with a major global client? Then this position is for you! ### **About the Opportunity** We are looking for a **Resident Technician** to be assigned to our client Johnson \& Johnson, responsible for ensuring full functionality of multifunction printers, with emphasis on quality, agility, and excellence in customer service. * **️** **Main Responsibilities** * Preventive and corrective maintenance on multifunction printers; * Direct technical support to customers (resident model); * Technical fault diagnosis and resolution; * Toner, parts, and maintenance kit replacements; * Installation, configuration, and network printer support; * Incident tracking and SLA compliance; * Completion of technical reports and basic consumables control. ### **Requirements** * Technical education in Computer Science, Networking, Electroelectronics, or related fields; * Experience in printer maintenance (laser, inkjet, and/or thermal); * Knowledge of networking, drivers, and Windows operating systems (Linux is a plus); * Proactive, organized profile with strong interpersonal skills. **Position:** Resident Printer Technician **Client:** Johnson \& Johnson **Work Location:** Rodovia Presidente Dutra, S/N – KM 154 \- Jardim das Indústrias – São José dos Campos/SP \- CEP: 12240\-908 * **Working Hours:** Monday to Friday, from **08:00 AM to 5:00 PM** ✨ **Why Join Ricoh?** Here, we believe that **technology is created by people and for people**. You will have the opportunity to work in a structured corporate environment with continuous learning and direct interaction with a globally significant client. **Grow with Ricoh and take the next step in your technical career!** If needed, I can adapt this text for **LinkedIn, Gupy, email, or internal announcements** Minimum Education Level: Technical Course