Description
Job Summary:
Provide technical support to quality management processes, contributing to the maintenance and continuous improvement of institutional standards with a focus on patient safety.
Key Highlights:
1. Support quality management and patient safety.
2. Monitoring of indicators and internal audits.
3. Promote a quality culture at all organizational levels.
**Requirements:**
Completed or ongoing undergraduate degree (Administration or related fields)
**Job Objective:**
Provide technical support to quality management processes, contributing to the maintenance and continuous improvement of institutional standards, with a focus on patient safety, compliance, and service excellence. Monitor indicators, conduct internal audits, manage quality documents, analyze non-conformities, and support departments in implementing corrective and preventive actions. Assist in ensuring compliance with institutional policies, standards, and procedures, promoting a quality culture at all organizational levels.
**Daily Responsibilities**
Consolidation of diverse data: consolidate and update clinical and administrative performance data in institutional systems and spreadsheets, Power BI
Support to clinical and administrative departments: Provide guidance on quality policies and requirements, promoting standardization and compliance.
Quality document control: Update and organize manuals, procedures, forms, and records
**Weekly Responsibilities**
Participation in operational meetings: Topics aimed at strengthening the quality culture
**Biweekly Responsibilities**
Consolidation of diverse data: Data related to patient experience
**Monthly Responsibilities**
Consolidation of diverse data: Consolidation of monthly indicators, ensuring automatic BI updates and compilation of pending items by department
**Bimonthly Responsibilities:** Conduct internal audits across units and develop the action plan scope for identified non-conformities. Support team training on quality and patient safety topics
Employment Type: Full-time CLT
Compensation: R$3\.041,38 \- R$3\.052,46 per month
Benefits:
* Medical insurance
* Life insurance
* Meal allowance
* Transportation allowance