Description
Job Summary:
The professional will monitor and provide operational support to cashiers, resolve customer service and billing issues, supervise purchases, and provide courteous customer service.
Key Highlights:
1. Operational support to cashiers
2. Resolution of customer service and billing issues
3. Monitoring and approval/rejection of purchases
**Job Description**
* Monitor cashiers' operational work and provide necessary support for executing billing routines.
* Resolve various customer service and billing issues at checkout counters, forwarding required decisions.
* Monitor, approve, or reject purchases requiring verification for customer release.
* Collect funds from cashiers.
* Provide friendly, courteous, and satisfactory customer service.
**Working Hours**
Monday through Saturday, from 12:00 PM to 2:00 PM and from 4:00 PM to 9:40 PM. Sundays on rotating schedule.
**Prerequisites**
* Must be over 18 years old.
* Prior experience with cashiers and customer service.
* High school diploma.