960 Self Employment1 in Minas Gerais lowest at $1300.0+

Indeed

B2C CUSTOMER SERVICE TECHNICIAN

Hi :) We are ALLOHA! Broadband internet provider via optical fiber, responsible for the Giga\+ Fibra and Giga \+ Empresas brands. We are part of Brazil's largest independent optical fiber company. Our team is made up of \#FiberPeople, whose purpose is to provide quality internet access for everyone. People who are committed and proud of their role in society. If you believe that working connected to an engaged team brings the best results, in a dynamic environment full of challenges, professional growth opportunities, and if you're someone who constantly seeks career advancement, come discover this opportunity. We'd love to meet you! \#whathappensthroughourfiber \#fibercrew **Responsibilities and duties** To build this team with us, the candidate will have the following challenges: * Performing installation and repair services for FTTH and FTTA network technology for residential and business customers; * Repairing/correcting service failures such as slow speed, WiFi issues, no connection, intermittent connectivity, Drop relaunching, etc.; * Removing cables from canceled customers, freeing up space for new customers; * Checking access feasibility when the sales team has doubts about whether we have network coverage or not; * Performing room changes by relocating equipment within the same residence; * Relocating equipment to a different address upon customer request; * Installing new customers; * Performing upgrades by replacing or adding equipment when the customer changes their plan; * Participating in training sessions and meetings when invited; * Other activities according to the role. **Requirements and qualifications** Professional Profile We Are Looking For: * Reside in Ibiá\-MG; * Completed high school education; * Category B driver's license (permanent); * Desirable: NR 10 (electrical safety) and NR 35 (working at heights) certifications; * Intermediate level in Microsoft Office; * Flexible availability / willingness to travel; * Previous experience in telecommunications companies is desirable. **Additional information** * Medical insurance * Dental insurance * Meal allowance * Life insurance * Transportation allowance * Giga Inclusão \- PCD dependents assistance * Total Pass * Birthday day off * Extended maternity leave (180 days) and paternity leave (20 days) * Psicologia Viva (if enrolled in Amil health plan) * Training courses platform on Intranet * Tour House: 5% to 12% discounts on flight tickets, hotel bookings, and car rentals. * Movida: 10% discount applied to daily rental rates * Samsung Partnership Portal With the purpose of **connecting people, ideas, and businesses, promoting digital and social inclusion in Brazil**, Alloha Fibra is today the largest independent optical fiber group in the country. This is possible because we count on a team of 5,000 people who pursue **quality and excellence** in everything they do, always focused on delivering the best products, services, and customer support. **We value plurality,** represented by our employees and customers across all their regional and social diversity—since we operate in 864 cities across 22 Brazilian states, with a network of over 140,000 kilometers of optical fiber and 1.6 million subscribers. Here you'll find one single team, operating **interconnected**, focused on **always doing the right thing**. Honesty, integrity, transparency, and ethics define our culture—the Alloha Way of Being—that transforms our environment into a collaborative space, responsible toward people and business sustainability. For more information, visit https://alloha.com/

MG-235, 463 - Ibiá, MG, 38950-000, Brazil

Negotiable Salary