Chatbot Development Internship

Description

Job Summary: Develop and optimize chatbots and conversational automations to enhance customer experience and integrate systems, driving innovation in the financial market. Key Highlights: 1. Work on the development and evolution of digital channels with chatbots. 2. Create conversational experiences that impact the customer journey. 3. Collaborate in a collaborative and innovation-oriented environment. If you are passionate about technology, love solving real-world problems, and are curious about exploring the world of chatbots, conversational automation, and intelligent integrations, this opportunity is for you! You will have the chance to directly contribute to the development and evolution of our digital channels, creating conversational experiences that truly make a difference in our customers' journeys. What you will learn and do daily as a **Chatbot Intern at Bari Tecnologia**: * Develop and evolve chatbots for WhatsApp, voice, and email, ensuring natural, efficient interactions aligned with business needs; * Design and refine conversational flows, applying logic, testing, and continuous improvement; * Integrate systems and automations with Salesforce, ensuring chatbots function as intelligent channels within the customer journey; * Support the development of commercial assistants (automated SDR), including lead qualification, data collection, and opportunity routing; * Monitor chatbot performance by analyzing metrics, user behavior, and identifying optimization opportunities; * Collaborate closely with multidisciplinary teams (Product, Technology, Sales, and Data) in a collaborative, dynamic, and innovation-driven environment. If you want to accelerate your career by developing conversational solutions and intelligent automations, apply now and join the team revolutionizing the financial market through technology! Requirements: What we seek in you: * Currently enrolled in Engineering, Computer Science, Statistics, Mathematics, Economics, or related fields; * Availability to intern 30 hours per week (6 hours/day) during business hours; * Expected graduation date starting from June 2027; * Reside in Curitiba or its metropolitan region; * Interest and basic knowledge in Python, SQL, RPA, and/or Artificial Intelligence; * Affinity for numbers, logical reasoning, and problem-solving; * Strong academic performance will be considered a plus; * Knowledge of Power BI, Tableau, Looker, or other data visualization tools will be a plus. Benefits Meal Allowance; Transportation Allowance; ️‍ ️ Wellhub: A comprehensive network of gyms, wellness apps, meditation, nutrition, and much more. **Advantages:** Bariclube: Partnerships with restaurants, gyms, universities, language schools, and more; Continuous learning environment; 1:1 (feedback culture); Performance Evaluation and Individual Development Plan (IDP). Are you excited to join our team? Apply now and good luck!