Job Summary: Customer service professional for after-sales support, responsible for monitoring and ensuring the quality of motorcycle maintenance and repair services. Key Highlights: 1. Experienced and qualified team that values individual work 2. Career growth and development opportunities 3. Focus on customer satisfaction and service quality **WORKING HOURS** Monday to Friday, from 8:00 AM to 6:00 PM, and Saturdays, from 8:00 AM to 12:00 PM. **DVR MOTOS YAMAHA** Our team consists of experienced and qualified professionals who are passionate about what they do. Here, your work is recognized and valued because we know each person makes a difference. We encourage and provide opportunities for every employee to advance in their career. Join the Dvr Motos Yamaha Team. **RESPONSIBILITIES** * Receive and assist customers in the after-sales department; * Create service orders and monitor the progress of repairs and maintenance; * Conduct preliminary technical diagnostics of motorcycles' needs; * Prepare estimates and present maintenance and repair solutions to customers; * Monitor delivery deadlines and keep customers informed throughout the entire process; * Ensure service quality and customer satisfaction; * Collaborate with the workshop and technical team to guarantee proper service execution. **REQUIREMENTS** * Completed high school education; * Strong communication skills, organization, and results orientation; * Knowledge of service order systems and basic computer skills. **BENEFITS** * Life insurance; * Dental plan; * Health insurance; * Transportation allowance; * Meal allowance: R$25.00 per day (Monday to Friday); * Birthday day off; * Growth opportunities. Employment type: Permanent CLT contract Salary: Starting from R$2.059,00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
