Customer Service and Sales

Description

Job Summary: The Metal Pet company is seeking a communicative and organized professional for internal customer service and sales, responsible for identifying client needs and presenting customized solutions. Key Highlights: 1. Opportunity for professional growth and development 2. Collaborative work environment 3. Internal customer service and sales with a customer-centric focus **Metal Pet** is looking for a communicative, organized, and growth-oriented individual to join our **internal customer service and sales team**. **Main Responsibilities** * Respond to customers via WhatsApp, Instagram, and phone; * Identify client needs and present customized solutions; * Close deals; * Prepare and send quotations and commercial proposals; * Record contacts and updates in spreadsheets and internal systems; * Monitor orders and delivery deadlines; * Post-sales support. **Requirements** * Experience in **customer service** and **internal sales**; * Proficiency with digital tools (WhatsApp Business, email, spreadsheets, ERP); * Strong written and verbal communication skills; * Organizational skills and attention to detail. **Preferred Qualifications** * Experience in digital customer service (social media, marketplaces, e-commerce); **What We Offer** * Competitive salary commensurate with the role; * Collaborative work environment; * Transportation allowance; * Life insurance; * Meal allowance; * Health and dental plans; * Business hours from Monday to Friday; * Location: **Rua José Rossa, 3305 – Ferraria District, Campo Largo (accessible via BR-277 km 114)**. Employment Type: Full-time CLT Compensation: R$2.270,00 per month Benefits: * Dental care assistance * Life insurance * Meal allowance * Transportation allowance Relocation/mobility possibility: * Campo Largo - PR 83608-672: Relocate or move to the job location prior to starting work (Mandatory) Selection Question(s): * Salary expectation Experience: * Sales (Mandatory)