SDR - Sales Development Representative

Description

Job Summary: The SDR (Sales Assistant) prospecting and qualifies leads by making the initial contact and routing qualified opportunities to the sales team, ensuring a continuous flow through the sales funnel. Key Highlights: 1. Essential for ensuring a steady flow of opportunities in the sales funnel. 2. Proactive lead prospecting and multichannel customer support. 3. Seeking proactivity, resilience, ethics, and customer focus. The **SDR** (Sales Assistant) is responsible for prospecting and qualifying leads, initiating contact with potential customers, understanding their needs, and routing qualified opportunities to the sales team. Their role is critical to maintaining a continuous flow of opportunities in the sales funnel. **Key Responsibilities:** Prospecting new leads using the Apollo.io platform via email, LinkedIn, and phone; responding to leads from RD Station; and handling inbound calls, WhatsApp messages, and other communication channels. **Mandatory Requirement:** Currently pursuing or having completed a bachelor's degree in Business Administration; Marketing; Sales; or Technology; * Currently enrolled in an undergraduate program in marketing, sales, technology, or international relations. * Strong written and verbal communication skills, clear diction, and persuasive communication abilities; * Ability to quickly learn and use new technologies and digital tools; and prior experience in telephone-based customer service; * Proficiency in Microsoft 365 and Google Workspace. **Preferred Qualifications:** Spanish and English language proficiency;\* Demonstrated experience in customer service and using digital prospecting tools such as Apollo.io, Ramper, or similar. **Behavioral Competencies:** * Proactivity: Ability to anticipate opportunities and resolve issues ahead of time, consistently seeking initiatives that add value to both customers and the company. * Resilience: Maintaining motivation despite frequent challenges and rejections, adapting quickly to change and learning from experience. * Ethics and Collaboration: Demonstrating integrity in all interactions and contributing to a collaborative environment by respecting colleagues and promoting teamwork. * Customer Focus: Placing customer needs at the center of decision-making, delivering customized solutions and exceptional service. Employment Type: Full-time, CLT (Consolidation of Labor Laws) Compensation: R$2\.000,00 \- R$2\.200,00 per month Benefits: * Health insurance * Meal allowance * Transportation allowance Work Location: On-site