Description
Job Summary:
Customer Experience professional responsible for customer service, proactive communication, administrative tasks, and development of operational procedures.
Key Highlights:
1. Receptive customer service and proactive communication
2. Administrative services and system data entry
3. Creation and implementation of SOPs
Customer Experience
Daily Responsibilities
\- Customer service \- receptive
\- Customer communication \- proactive
* Administrative tasks relevant to this area
* System data entry
* Online and in-person onboarding meetings
* Creation and implementation of SOPs
Requirements: Experience in customer service
Intermediate Microsoft Office suite proficiency
Experience in the commercial area
Bachelor's degree in Business Administration, HR, or related field
Work Location: São Francisco, Curitiba \- PR
Benefits: Unimed \- effective after 90 days
Meal voucher (VR)
Transportation voucher (VT)
Salary: BRL 2\.500,00
Working Hours:
8:30 AM to 6:00 PM (44 hours per week), alternate Saturdays
Minimum Education: Bachelor's Degree