Description
Job Summary:
We are seeking a proactive and communicative Commercial Assistant to identify new business opportunities and retain and maintain existing customers.
Key Highlights:
1. Customer service and relationship management for the existing client portfolio.
2. Identification of new business opportunities.
3. Consultative engagement to understand client needs and offer solutions.
We are seeking a **Commercial Assistant** with a proactive and communicative profile. This person will be responsible for identifying new business opportunities and supporting customer retention and maintenance.
**Responsibilities:**
* Provide customer service and relationship management for the company's existing client portfolio.
* Identify new business opportunities within the current customer base.
* Conduct post\-sales follow\-up to ensure customer satisfaction and loyalty.
* Adopt a consultative approach to understand customer needs and deliver optimal solutions.
* Collaborate with the team to achieve commercial targets.
**Requirements:**
* Completed high school education (college enrollment or completion is a plus);
* Prior experience in sales or customer service.
* Strong communication and negotiation skills.
**Preferred Qualifications:**
* Proactivity and focus on customer relationship management.
* Problem\-solving ability and capacity to handle diverse demands.
* Basic knowledge of sales methodologies (e.g., SPIN Selling, sales funnel, SDR);
* Experience in B2B sales environments.
* Basic familiarity with FIDC financial operations is a plus;
* Results\-oriented mindset and commitment to customer satisfaction.
Minimum Education Level: High School (Secondary Education)
* Meal allowance
* Food voucher
* Transportation allowance
* Dental insurance
* Health insurance