Commercial Assistant

Description

Job Summary: The Platinão Group is seeking a professional to support commercial operations, including managing registrations, attending to customers, qualifying leads, and assisting sales advisors. Key Highlights: 1. Join a company that values well-being and embraces people with empathy. 2. Support the sales team in customer management, proposal handling, and post-sales activities. 3. Develop skills in customer service and commercial routines. The Platinão Group is growing — be part of this story! Since 1977, providing people with quality moments and serving as a benchmark for excellence in our facilities. We are recognized as an outstanding workplace! Here, we care about the well\-being of employees, customers, and suppliers. Respect is fundamental — we treat everyone equally and welcome people with empathy. \#JoinPlatinão! RESPONSIBILITIES AND ATTRIBUTES * Manage and update customer and fleet registrations (e.g., license plate additions/deletions, address changes, CNPJs, etc.); * Respond promptly and courteously to requests received via WhatsApp, phone calls, and internal channels; * Qualify incoming leads, verify initial information, and forward qualified leads to the negotiation team; * Assist commercial advisors in preparing proposals, collecting route data, and estimating consumption volumes; * Conduct follow\-ups on submitted proposals, ensuring timely client feedback and CRM updates; * Execute post\-sales routines, maintaining relationships and resolving operational issues; * Organize commercial documentation, reports, and files with emphasis on efficiency and data security; * Support administrative tasks within the commercial department; * Perform other duties of similar nature or scope as assigned by the Company. REQUIREMENTS AND QUALIFICATIONS High school diploma completed. Preferred: Currently pursuing a bachelor’s degree in Business Administration, Commercial Management, Accounting, or related fields; Preferred: Minimum of 6 months’ experience; Experience in customer service; Basic proficiency in Microsoft Office (Word, Excel, etc.); Preferred: Basic knowledge of CRM systems and commercial routines; ADDITIONAL INFORMATION WORK LOCATION: Avenida Afonso Pena, 2440 \- Edifício Empresarial Afonso Pena \- 15th floor. WORK SCHEDULE: Monday to Thursday (7:00 AM – 5:00 PM) and Friday (7:00 AM – 4:00 PM), with a 1-hour break for rest/meals. SALARY AND BENEFITS: Salary: R$ 1\.800,00 Meal card: R$ 513,00; Unimed Health Plan; Transportation allowance: R$ 227,70; Life insurance. Minimum Education Level: Bachelor’s Degree * Meal allowance * Health Plan * Life Insurance * Transportation allowance