Job Summary: We are seeking an innovative, results-oriented professional to assist in executing telecommunications services, monitoring teams, and ensuring operational excellence and customer satisfaction. Key Highlights: 1. Collaborative work and continuous pursuit of innovation 2. Focus on results, safety, and commitment to people 3. Culture of diversity, inclusion, and career development We seek individuals who are innovative, results-focused, safety-conscious, and committed to people. We believe our strength lies in collaborative work. We constantly strive to innovate to deliver the best solutions to our internal and external customers. Therefore, we dedicate ourselves to the continuous pursuit of excellence. If you believe you can make a difference, join our team. We encourage applications from Black individuals, persons with disabilities, LGBTQIAPN+, and individuals from diverse generations. \#VemSerTelemont. **Responsibilities and Duties** * Support regional telecommunications service execution by mobilizing teams, monitoring, verifying services, and controlling deviations. Assist technicians with assigned tasks, monitor field services, and assign additional tasks upon completion of their routes—thereby promoting productivity targets, controlling deadlines, and maintaining other service-level metrics; * Verify quality, deadlines, and other relevant aspects of service orders assigned to teams through direct contact with customers; * Assist in resolving field-service deviations by documenting issues and escalating to immediate supervisors; * Provide technical support and mobilize operational teams using standardized techniques, procedures, and information systems. Perform other activities of similar nature, complexity level, and responsibility. **Requirements and Qualifications** High school diploma. Intermediate Microsoft Office proficiency. **Additional Information** **Benefits:** Medical assistance; Dental assistance; Gym allowance; Meal or food allowance; Transportation allowance; Life insurance; Discounts at partner pharmacies and stores. Working Hours: Monday to Saturday (rotating schedule on Sundays), 12:30 PM to 6:50 PM **Our Journey** For 50 years, Telemont has contributed to Brazil’s development, operating in the telecommunications and energy sectors. We serve 10 states and the Federal District, delivering voice communication, broadband and data services, multimedia transport, and energy system management. **Our People** We rely on professionals who embody our values through action, ensuring operational excellence and quality in every interaction. We believe diversity strengthens our culture and expands our capacity for innovation. Therefore, we promote inclusion and value experiential plurality, respect for differences, and cross-functional and interpersonal integration. **Our Growth Approach** A spirit of overcoming challenges and pursuing new opportunities makes Telemont a company where every individual can develop and build a solid career. Together, employees and the organization chart a growth trajectory sustained by values that guide all our actions. **Our Values** * Operate safely * Customer satisfaction * Sustainable results * Excellence in people * Respect and simplicity * Collaboration
João Silva
Indeed · HR
João Silva
Indeed · HR
