TECHNICAL SUPERVISOR

Description

Job Summary: The Technical Supervisor leads installation and maintenance teams, ensuring delivery quality, operational organization, and excellence in customer service, with field presence and a process-oriented mindset. Key Highlights: 1. Lead technical teams and ensure excellence in customer service 2. Manage processes, construction projects, and maintenance activities, proposing continuous improvements 3. Support and develop the technical team, promoting integration and recognition We are seeking a **Technical Supervisor** to lead our installation and maintenance teams, ensuring **high-quality deliveries**, **operational organization**, and **excellence in customer service**. This is a strategic role requiring field presence, process vision, and close leadership of the technical team. **Key Responsibilities** * Plan and organize the weekly schedule for technical teams; * Monitor service orders, new construction projects, installation progress, and project adjustments; * Assign technician pairs based on technical profile and service requirements; * Pre-check materials, tools, and equipment for each installation; * Accompany construction projects and maintenance activities with customers, aligning expectations and correcting issues; * Support the technical team on operational queries and conduct weekly alignment meetings; * Plan schedules and integrate information with inventory and other departments; * Supervise the vehicle fleet (cleaning, maintenance, water and oil control); * Monitor team behavior, punctuality, and organization; * Act preventively to avoid rework; * Propose continuous improvements to internal processes; * Manage tools and ensure equipment organization and maintenance; * Promote team integration and recognition for deliveries and results. **Requirements** * Completed high school education; * Prior experience supervising technical teams, installations, and/or maintenance activities; * Experience managing intensive operational routines and system-based controls; * Confidentiality and responsibility regarding customer and employee information. **Desired Knowledge** * Intermediate-level Microsoft Office suite; * Operational control systems; * Team management and equipment maintenance techniques. **Behavioral Profile** * Organization and attention to detail; * Proactivity and sense of urgency; * Strong problem-solving ability; * Clear and objective communication; * Leadership and people development orientation; * Ethical, professional demeanor with a focus on quality. **What We Expect as Deliverables** * Organized, productive, and well-guided technical teams; * Standardized processes under continuous improvement; * Construction projects and installations delivered with quality and without rework; * Well-maintained and controlled fleet and tools; * An organized and functional work environment. Employment Type: Full-time CLT Salary: R$4.000,00 \- R$6.000,00 per month Benefits: * Medical assistance * Meal allowance * Transportation allowance