Receptionist

Description

Job Summary: The professional will be responsible for guest service and support, including check-in and check-out procedures, registrations, administrative verifications, and departmental organization. Key Highlights: 1. Full guest service from check-in to check-out 2. Conducting administrative verifications and supporting internal audits 3. Organizing the department and executing administrative routines Job Description: * Guest service throughout their stay at the hotel, especially during check-in and check-out procedures; * Guest registration, document verification, payment method validation, and data entry related to internal security protocols and sanitary regulations; * Room account posting, issuance of fiscal invoices, and cash flow reconciliation; * Performing administrative verifications and checks on front desk postings, supporting internal audit processes; * Guest support services, such as wake-up calls, scheduling various services, and future reservations; * Accommodation recommendations and provision of general lodging guidance; * Compliance with internal policies, security protocols, and service standards established by the hotel chain; * Departmental organization and execution of administrative work routines; * Mandatory participation in standard operating procedure training sessions for the area of responsibility, delivered via e-learning, in person, or as directed by management. Benefits: * Meal allowance: BRL 23.45 per business day — no payroll deduction; * Transportation allowance; * Health insurance (after probationary period); * Birthday day off; * 50% discount on stays at Slaviero Hotels network. Salary: * Base salary: BRL 1.814,67 * 4 hotel points * Total average salary: BRL 3.249,52 Work Location: * Slaviero Porto Alegre. Employment Type: Permanent CLT Payment: BRL 1.814,67 per month Benefits: * Medical assistance * Life insurance * Transportation allowance Work Location: On-site