Description
Job Summary:
The professional will handle debt negotiation via telephone and WhatsApp, propose payment agreements, issue invoices (bank slips), and send collection notifications.
Key Highlights:
1. Negotiation and proposal of agreements with delinquent customers
2. Issuance and dispatch of collection documents
3. Collaborative and communicative work environment
**Gravataí/RS – On-site**
**Monday to Friday, 8:30 AM to 6:00 PM**
**Two Saturdays per month: 9:00 AM to 12:00 PM**
**Responsibilities:**
* Negotiating with delinquent customers via phone calls and WhatsApp;
* Offering lump-sum or installment payment agreements;
* Issuing and sending bank slips and installment payment plans;
* Sending collection notifications and protests.
**Requirements:**
* Completed high school education (a college degree in related fields is a plus);
* Experience in customer service (via phone or in person);
* Proficiency in Microsoft Office Suite, Google Drive, and internet usage;
* Committed, punctual, communicative, and collaborative profile.
* Valid driver's license (CNH) - Category "B"
**Benefits and Compensation:**
* **Salary:** R$2.200,00
* **Performance-based commissions (R$700,00 to R$1.000,00)**
* **Meal allowance (R$500,00 - Caju card)**
* **Transportation allowance (R$14,80 - Caju card)**
Employment type: Permanent CLT contract
Compensation: R$2.200,00 per month
Benefits:
* Meal allowance
* Transportation allowance
Work location: On-site