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Activation Technician | Gramado
Indeed
Full-time
Onsite
No experience limit
No degree limit
R. Cel. Flôres, 2359 - Centro, Taquara - RS, 95600-120, Brazil
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Description

Job Summary: The professional will perform installation and maintenance of internet equipment, ensuring customer satisfaction and service quality. Key Highlights: 1. Work collaboratively in teams and with flexibility toward business, people, and processes. 2. Perform installations and maintenance, ensuring customer satisfaction. 3. Use company tools and software to execute services. Do you know that feeling of customer happiness when the doorbell rings and they see the person who’s come to install their internet? The Activation Team consists of these professionals who visit customers to activate new connections and perform necessary maintenance. In addition, the Activation Team also configures equipment and schedules these visits with customers. **This and other job openings are available for Persons with Disabilities (PcD)** **Responsibilities and Duties** * Assist in customer installations; * Assist in maintenance of already-installed equipment at customer locations; * Perform equipment installation and configuration procedures; * Request materials from the warehouse; * Safeguard company assets; * Use network measurement tools; * Use Personal Protective Equipment (PPE); * Use company software; * Answer telephone calls; * Contact customers by telephone; * Drive company vehicles; * Clean and maintain an organized work environment; * Ensure customer satisfaction. * Fill out the service execution application; * Execute network documentation. **Requirements and Qualifications** **Skills:** Teamwork; Flexibility and adaptability to business, people, and processes; Efficiency in tasks and courtesy toward customers; Sense of urgency and innovation. **Education:** Completed high school; Technical course in a related field is desirable. **Requirement:** Valid Brazilian driver’s license (Category B). **Additional Information** **Working Hours:** Monday to Friday, from 8:00 AM to 12:00 PM and from 2:00 PM to 6:00 PM. Saturdays, from 8:00 AM to 12:00 PM. Opportunity for on-site work in Gramado. ### **Benefits for Employees** Health Insurance Dental Insurance Pharmacy Network Insurance Life Insurance Transportation Allowance Meal Allowance Education Assistance Complimentary Internet School Supplies Assistance Baby Bonus PPR \- Profit Sharing Program Quinquennial Bonus \- Recognition award for years of service Psychological Support Daycare Assistance Assistance for Children with Disabilities Birthday Gift Uniforms and Equipment Partnerships Service Discounts Unifique Since 1997, we’ve been guided by customer centricity, delivering telecommunications solutions for residential, corporate, and government clients. We embrace innovation and combine cutting-edge technology with personalized service that truly makes a difference. Born in Timbó, Santa Catarina, we have evolved through significant transformations: new connections, emerging technologies, and evolving customer and user demands. We expanded our presence across multiple cities in Rio Grande do Sul, Santa Catarina, and Paraná states—always maintaining excellence in service and transparent, honest relationships. In 2021, we won the 5G auction and assumed the mission of deploying this innovative technology to 670 municipalities with up to 30,000 inhabitants by the end of 2029\. This milestone in our history has been accompanied by numerous recognitions from Anatel, including “Best Broadband Operator in Southern Brazil” for six consecutive years! We develop solutions for people’s future and generate growth opportunities for those who make things happen! All this with strong collaboration and a focus on high performance. Here, it’s not just about participating—you’ll build the future together with us! Unifique, simplifying people’s lives since 1997! **All our job opportunities are open to Persons with Disabilities** ### **Benefits for Employees** Health Insurance Dental Insurance Pharmacy Network Insurance Life Insurance Transportation Allowance Meal Allowance Education Assistance Complimentary Internet School Supplies Assistance Baby Bonus PPR \- Profit Sharing Program Quinquennial Bonus \- Recognition award for years of service Psychological Support Daycare Assistance Assistance for Children with Disabilities Birthday Gift Uniforms and Equipment Partnerships Service Discounts Unifique

Source:  indeed View original post
João Silva
Indeed · HR

Company

Indeed
João Silva
Indeed · HR
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