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RHF Talentos
#1049 - Customer Service (After-Sales)
#1049 - Customer Service (After-Sales) Dracena - SP On-site R$ 2,173.00 to R$ 2,500.00 (Gross Monthly) 1 Position Permanent – CLT Operational Full-time Customer Service (After-Sales) We are seeking dedicated professionals with experience in customer service to join our after-sales team. If you possess effective communication skills and enjoy solving problems, this is the perfect opportunity for you. The ideal candidate must have experience interacting with customers, preferably in an after-sales environment, and demonstrate problem-solving abilities and clear communication skills. You will be responsible for assisting customers via telephone, email, and WhatsApp, providing technical support and resolving issues related to our products and services. Additionally, you must accurately record all interactions and maintain a high standard of customer service, ensuring every customer leaves satisfied. Strong written and verbal communication skills are essential, as well as the ability to work collaboratively in a team and manage multiple tasks simultaneously. If you are results-oriented and possess a strong sense of responsibility, this position is for you. We look forward to your application to contribute to our team and help sustain excellence in our customer service. Requirements Education High School Diploma (Secondary Education) Competencies Microsoft Excel Organization Technology Dynamism Responsibility Good Communication Agility Strong Writing Skills Preferred Professional Experience Between 1 and 3 years Benefits Training Programs Birthday Day Off Unimed 100% Meal Voucher (VR) TotalPass About RHF TALENTOS MATRIZ Welcome to RHF Talentos, Brazil’s largest human resources consulting firm! For over 20 years, we have proudly positively impacted the lives of more than 15 million people through our HR solutions. If you are seeking employment, an internship, or a career change, RHF Talentos offers the ideal opportunities. We have job openings across Brazil, operating as a nationwide consultancy with over 200 units distributed across 23 Brazilian states—making us a benchmark in the HR market. Here are some reasons why you should consider participating in RHF Talentos’ selection processes: • Experience and Credibility: With over 18 years in the industry, we have accumulated extensive expertise in understanding the needs of both candidates and employers. Our solid reputation is built on proven results; • Extensive Network of Opportunities: With units throughout Brazil, we provide access to a broad range of employment opportunities across diverse sectors and experience levels. Whatever your professional aspiration, we have the right position for you; • Transparent Selection Processes: At RHF Talentos, we believe in transparency and ethics throughout all our selection processes. Our selection criteria are fair and impartial, ensuring equal opportunity for all candidates; • Social Commitment: Beyond our market activities, RHF Talentos maintains a strong social commitment. We participate in social responsibility projects and campaigns, striving to foster a more inclusive society; If you are seeking employment and wish to partner with Brazil’s leading human resources consultancy, look no further. Register your resume and participate in our selection processes!
Dracena
RHF Talentos
General Manager – Law Firm
Jaú – SP On-site R$ 1,000.00 (Gross Monthly) 1 Position Service Provider (PJ) Manager Full-time GENERAL MANAGER – LAW FIRM JAÚ – SP Responsibilities: Manage the day-to-day operations of the law firm; Monitor and follow up with the team of lawyers regarding case progress and deadlines; Attend to clients, ensuring clarity of information and quality relationship management; Organize internal workflows, priorities, and office demands; Proactively address problems and improve processes. Requirements: Experience in team management, preferably within law firms or legal departments; Decisive profile with a firm stance on performance accountability and deadline adherence; Strong communication skills and ability to build client relationships; Flexible working hours; Proactivity, organizational skills, and sense of responsibility; Degree in Law. Offer: Remuneration to be negotiated according to salary expectations; Partnership-based engagement model. Working Hours: Monday to Friday, from 7:30 AM to 5:30 PM. Requirements Education Higher Education Law Competencies Communicative Organization Objective Technical Team Management Good Time Management About RHF TALENTOS MATRIZ Welcome to RHF Talentos, Brazil’s largest human resources consulting firm! For over 20 years, we have proudly impacted the lives of more than 15 million people through our HR solutions. If you are seeking employment, an internship, or a career change, RHF Talentos offers the ideal opportunities. We have job openings across Brazil, operating as a nationwide consultancy with over 200 units distributed across 23 Brazilian states—making us a benchmark in the HR market. Here are some reasons why you should participate in RHF Talentos’ selection processes: • Experience and Credibility: With over 18 years in the industry, we have accumulated extensive expertise in understanding both candidates’ and employers’ needs. Our solid reputation is built on proven results; • Extensive Network of Opportunities: With units throughout Brazil, we provide access to a wide range of job opportunities across diverse sectors and experience levels. Whatever your professional aspiration, we have the right position for you; • Transparent Selection Processes: At RHF Talentos, we believe in transparency and ethics throughout all our selection processes. Our selection criteria are fair and impartial, ensuring equal opportunity for all candidates; • Social Commitment: Beyond our market activities, RHF Talentos maintains a strong social commitment. We engage in social responsibility projects and campaigns, striving to contribute to a more inclusive society; If you are looking for a job opportunity and wish to partner with Brazil’s leading human resources consultancy, look no further. Register your resume and join our selection processes!
Jaú
Indeed
Kitchen Assistant / Cook
Job Summary: Responsible for handling, preparing, and finishing meals and desserts, controlling preparation time, evaluating flavor and texture, and collaborating on new recipes. Key Highlights: 1. Prepare and finish meals, snacks, and desserts according to specifications 2. Control preparation time and cooking methods, ensuring quality 3. Collaborate in the creation and testing of new preparations and recipes **Positions available for various shifts** 06:00–15:00, 07:00–16:00, 10:30–19:30 Handle, pre\-prepare, prepare, assemble, and finish meals, snacks, and desserts according to menu specifications and instructions from the Nutritionist. Control preparation time and cooking methods. Reheat pre\-prepared foods, ensuring safe temperatures. Evaluate food and preparations for flavor, aroma, color, and texture. Prepare broths, stocks, and sauces. Collaborate in the creation and testing of new preparations and recipes. Identify the need for new equipment and assist in acquiring equipment and utensils. Assist in assigning tasks among kitchen assistants under their responsibility, organizing work utensils and equipment. Weigh food items according to service routines. Ensure preservation, cleanliness, and sanitation of equipment, utensils, and work surfaces, as well as strict hygiene during food handling. Immediately inform the Production Supervisor and/or responsible Nutritionist of any supply shortages. Report equipment or facility damages to supervisors. Assist in coordinating the pantry/kitchen service for lunch, dinner, and snacks. Assist in developing Preparation Technical Sheets. Label clean leftovers (name, preparation date, expiration date) in accordance with RU’s Standard Operating Procedures (SOPs). Access cold rooms only when duly authorized, using appropriate PPE and following RU’s SOPs. Sanitize utensils, pots, and equipment according to SOPs after use, whenever necessary, and upon request. Employment Type: Permanent CLT Compensation: R$1\.525,61 \- R$1\.745,07 per month Benefits: * Meal allowance Work Location: On\-site
Tv. da Matriz, 34 - Centro, Lavras - MG, 37200-132, Brazil
R$1,525-1,745/month
Indeed
Senior Software Quality Analyst (Remote)
Job Summary: We are looking for a Senior Quality Analyst focused on automation to lead and monitor the development of software, ensuring expected quality and performance. Key Highlights: 1. Lead and execute complex software testing 2. Develop automated software tests 3. Train, qualify, and develop the team **Who are we?** Want to become a Youxer? Pay attention—this position is **PJ and Remote!** **What will you do?** We are seeking a Senior Quality Analyst focused on automation to lead and monitor the development of complex software, ensuring expected quality and performance through the use of advanced techniques and tools, as well as deep knowledge of best development practices. * **Develop automated software tests**, covering unit tests, integration tests, and end-to-end tests, creating scripts that simulate interactions with the application without manual intervention, aiming to quickly and efficiently detect regressions and errors, contributing to faster and more agile software delivery; * **Train, qualify, and develop** the Software Quality Analyst team in manual and automated testing, new tools, and agile methodologies, ensuring continuous updates and technical excellence; * **Lead and execute complex software testing**, using appropriate tools and methods to identify defects and ensure the final product meets requirements and quality standards; * Create detailed test scenarios, defining conditions, actions, and expected results for each test to identify defects and ensure software quality; * Document test scenarios, detailing steps to be followed so they can be accurately replicated and verified; * Analyze project documentation, such as requirements and design, to understand system objectives and use cases, thereby defining the most suitable test strategy; * Develop the test plan based on project requirements, defining objectives, scenarios, priorities, and schedule to ensure comprehensive and efficient software testing; * Analyze test results and document identified defects, including details and priority, to assist the development team in making corrections; * Conduct reviews and perform retesting after corrections to verify whether reported defects have been resolved and whether other parts of the system remain unaffected; * Develop clear and organized user manuals to provide users with necessary information; * Stay updated on software testing trends and innovations, including tools, methodologies, and standards, to apply best practices. **What does YouX expect from you?** * Completed higher education, preferably in Computer Science, Systems Analysis and Development, or related fields; * **Minimum 4 years of QA experience**, with solid experience in manual testing (applying regression, exploratory, usability, integration, and performance testing, as well as test planning and writing in BDD (Gherkin)); * **Proven experience with automated testing**, using Cypress (JavaScript), Robot Framework (Python), or Selenium (Python). * Solid knowledge of methods, techniques, and processes applied in work development, including test planning and strategies, scenario creation, and test execution; * Solid knowledge of Postman: for API testing; Cypress, Robot Framework, Selenium: for test automation (web, desktop, and mobile); * Intermediate knowledge of agile methodologies. * People leadership and assertive communication; * Dedication, responsibility, and willingness to learn and rapidly adapt to new technologies; * Ability to effectively collaborate within a team and contribute creative ideas; * Proactivity in problem solving and pursuit of innovative solutions; * Commitment to quality and delivery of results. **Why join us?** At YouX, you’ll be part of a highly collaborative team, where you’ll have the opportunity to develop solutions that make a real difference in people’s lives. If you’re seeking a growth-oriented and innovative environment, with challenging projects and the chance to directly impact the company’s success, we’re excited to meet you! **We value your well-being at YouX!** * Health care: Medical plan, dental plan, telemedicine, and life insurance; * Flash personalized multibenefits: Meal allowance (VA) and meal voucher (VR) to support your nutrition; * Rest is essential: Paid leave; * Celebrate your day: Birthday day off! * Exercise! We offer Gympass to facilitate your healthy routine; * Autonomy and flexibility: We practice home office for corporate roles, adopt flexible working hours, and maintain a casual dress code; * Quality of life at YouX: Workplace gymnastics and healthy foods that must never be missing from your daily routine; * We prioritize development: Training and upskilling program—the X Academy; * Begin your journey of self-discovery: Profiler and behavioral mapping. **Selection Process Steps:** * Screening; * Automated questions; * Behavioral interview; * Practical test; * Manager panel; * Cultural fit committee; * Offer. **COME BE THE X WE’VE BEEN MISSING!**
Tv. da Matriz, 34 - Centro, Lavras - MG, 37200-132, Brazil
Indeed
Project Manager (On-site)
Job Summary: The on-site Project Manager (PJ) ensures that high-complexity technology projects deliver value within budget and on schedule, coordinating teams and clients. Key Highlights: 1. Manage the full lifecycle of high-complexity projects 2. Act as the focal point for clients, sponsors, and leadership 3. Lead and guide execution teams Want to become a Youxer? Pay attention—this position is **PJ and On-site (Lavras - MG)**! **What you’ll do:** Your mission is to ensure that the “project is developed correctly.” You will serve as the strategic liaison between external clients and YouX’s delivery teams, ensuring that high-complexity projects deliver real value to clients within the agreed budget and timeline. * Plan actions to achieve project goals in technology initiatives, ensuring alignment with organizational objectives and customer value generation; * Plan scope, risk mitigation, and project resources, submitting them for senior approval and managing changes to prevent scope creep; * Coordinate the completion of deliverables, ensuring alignment with defined requirements and expectations; * Develop and control the master schedule, milestones, and project roadmap using appropriate tools to ensure agreed client deliveries and predictability; * Control budget, costs, and margins, monitoring forecasted revenue to ensure project financial health and ROI; * Align roles and responsibilities across departments to ensure compliance with timelines, costs, resources, and quality; * Identify strategic risks and proactively develop mitigation strategies with relevant departments to avoid delays and resolve execution issues impacting the entire project; * Manage the full project lifecycle—from conception through maintenance—to ensure portfolio health and establish governance; * Manage official documentation, including meeting minutes and responsibility matrices, ensuring validation and alignment among organizational units to support strategic decision-making; * Monitor project progress to identify deviations or risks and immediately implement corrective actions; * Conduct meetings with clients, leadership, and teams regarding project management; * Act as the focal point for clients, sponsors, and senior leadership; * Update and consolidate documentation and status reports to communicate progress to superiors, clients, and involved departments; * Lead and guide the execution team, ensuring alignment between strategy and delivery; * Monitor quality throughout the entire lifecycle to ensure deliverables meet established standards; * Define and track success KPIs (timeline, cost, ROI, customer satisfaction, and others); * Monitor the performance of direct reports, providing feedback, guidance, and support for professional development. **Requirements:** * Completed undergraduate degree; postgraduate studies in Project Management or related certifications are desirable; * **Minimum 5 years of experience in Project Management**, with direct experience working with clients and **external stakeholders**; * Experience managing **high-complexity, large-scale projects involving shared client-side management (multiple focal points and approvers)**; * Experience in environmental management, land management, or technology projects serving public agencies is desirable; * Advanced proficiency in project portfolio management tools, with expertise in indicator analysis and decision-support; * Intermediate knowledge of financial analysis applied to project management, margin analysis, control of direct and indirect costs, revenue tracking, and project financial health; * Experience managing multidisciplinary and geographically distributed teams (on-site and remote); * Advanced ability to prepare strategic reports and present results to tactical and executive levels; * Intermediate knowledge of defining and monitoring strategic performance indicators (OKRs, PKIs); * Solid spreadsheet skills (Google Sheets, Excel); * Availability for on-site work in Lavras - MG. **We value your well-being at YouX!** * Health care: Medical plan, dental plan, telemedicine, and life insurance; * Flash personalized multi-benefits; * Rest is essential: Paid leave; * Celebrate your day: Birthday day off! * We offer Gympass to facilitate your healthy routine; * Autonomy and flexibility; * Workplace gymnastics and quality-of-life initiatives; * Training and development programs—the X Academy; * Begin your self-discovery journey: Profiler and behavioral mapping. **Selection Process Steps:** * Screening; * Automated questions; * Behavioral interview (HR and Technical); * Panel with the Manager; * Cultural Fit Committee; * Offer. **JOIN US AND BE THE X THAT WAS MISSING!**
Tv. da Matriz, 34 - Centro, Lavras - MG, 37200-132, Brazil
Indeed
Recruitment and Selection Analyst
Job Summary: Recruitment and Selection Analyst responsible for managing end-to-end recruitment processes, supporting hiring, onboarding, leadership development, and organizational climate, engagement, and culture initiatives, ensuring compliance with internal policies. Key Highlights: 1. Manage end-to-end recruitment and selection processes 2. Support leadership development and learning pathways 3. Support organizational climate, engagement, and culture initiatives Position for **RECRUITMENT AND SELECTION ANALYST in Lavras/MG** \- 1062 **Responsibilities:** * Recruitment & Selection (manage end-to-end recruitment and selection processes \- profile alignment, job posting, resume screening, competency-based interviews, and application of assessment tools); * Support hiring and onboarding processes; * Support leadership development and learning pathway initiatives; * Provide general support to the HR department; * Maintain updated controls, reports, and departmental metrics; * Support organizational climate, engagement, and culture initiatives; * Ensure compliance with internal policies and HR best practices. **Requirements:** * Bachelor’s degree (completed or in progress) in Psychology, Business Administration, Human Resources, or related fields. * Prior experience in Recruitment & Selection (preferred). * Intermediate Office suite proficiency (Excel, PowerPoint). * Class B driver’s license and availability for occasional travel (preferred). Minimum Education Level: Bachelor’s Degree * Meal allowance * Dental plan * Life insurance * Health insurance
Tv. da Matriz, 34 - Centro, Lavras - MG, 37200-132, Brazil
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