Description
Job Summary:
We are seeking a technical internal sales professional to provide consultative service at the counter, via phone, and through digital channels, offering comprehensive solutions in electronic security, networking, and automation.
Key Highlights:
1. Consultative service in electronic security, networking, and automation
2. Focus on understanding customer needs and recommending the best solution
3. Opportunity for individuals passionate about technology and technical sales
We seek a professional to perform technical internal sales, engaging customers in-person at the counter and remotely via phone/WhatsApp, delivering comprehensive solutions aligned with our product portfolio in electronic security, networking, and automation.
This position is ideal for candidates with a consultative, dynamic profile who enjoy technology, emphasizing understanding customer needs and recommending optimal solutions.
**Main Responsibilities:**
Provide customer service at the counter, via phone, and through digital channels
Identify customer needs and recommend appropriate technical solutions
Prepare quotations and commercial proposals
Execute sales and track orders
Provide basic technical support on products (pre\-sales)
Suggest product combinations (consultative selling / kits)
Maintain relationships with customers (installers, technicians, businesses, and end consumers)
Assist in organizing and restocking products at the counter
Achieve sales targets and commercial performance indicators
**Required Qualifications:**
Experience in internal sales, preferably technical
Knowledge of electronic security, networking, electrical systems, or technology is a plus
**Familiarity with the following products is helpful:**
Security cameras (CCTV/IP)
DVR/NVR
Sensors and alarms
Access control
Networking and connectivity
Experience serving installers or technical companies
Experience working in distributors or retail stores within this sector
Familiarity with brands and solutions in the electronic security market
Proficiency with sales systems and tools
Strong communication and negotiation skills
Proactive, agile, and organized personality
Consultative approach (understand before selling)
Strong interpersonal skills
Agility and dynamism in customer service
Interest in continuous technical learning
Results-oriented mindset
**Benefits:**
Commission
Transportation allowance \+ Attendance bonus
**Work Schedule:**
Monday to Friday, from 7:45 AM to 12:00 PM and from 1:30 PM to 6:00 PM
**Work Location:**
**Neighborhood:** Anita Garibaldi
**City:** Joinville
**State:** Santa Catarina