Technology Analyst (SC)

Description

Job Summary: The Technology Analyst ensures the evolution of electronic security and connectivity solutions, integrating technologies and promoting continuous improvement. Key Highlights: 1. Maintenance and evolution of security and connectivity solutions. 2. Work with CCTV, Access Control, IoT, RFID, and GPON. 3. Database management and supplier relationship management. **Work Location:** Joinville, SC The Technology Analyst is responsible for ensuring continuity and evolution of customers' electronic security and connectivity solutions—from design to operation—by integrating CCTV, Access Control, IoT, RFID, and GPON with high availability, compliance (LGPD), and performance, through preventive/corrective maintenance, software updates, support for new project deployments, database management, and supplier relationship management, delivering visibility for decision-making and promoting continuous improvement. **Our Values:** Owner Mindset, Growth Mindset, Integrity, Continuous Improvement, Optimism, and Enchantment. We seek professionals aligned with this culture! ### **Your Responsibilities** * Perform maintenance on deployed technology, resolving issues that may compromise solution functionality. * Serve as IT technical support for new project deployments. * Perform software updates for company-provided technologies, especially CCTV, * Access Control, IoT, RFID, GPON. * Support the creation of technical installation reports for CCTV and other electronic security equipment. * Pursue partner certifications. * Build relationships with technology suppliers. * Manage customer databases. * Provide information visibility for managerial decision-making. * Record performed activities in service orders. * Drive continuous improvement within your area. ### **Technical Skills Required for This Role** * Familiarity with security standards and regulations, such as data protection laws impacting surveillance and electronic security; * Strong understanding of data networks: LAN, WAN, VPN, VLAN, and fiber optic technologies; * Experience with unified communications (UC) and communication protocols (TCP/IP, MQTT, HTTP, etc.); * Knowledge of PON and LOT applied to security and connectivity environments; * Ability to integrate diverse systems to deliver a unified, cohesive solution; * Experience with cloud-based systems and data storage solutions for security and connectivity. ### **Behavioral Skills:** * Operational Excellence: Demonstrates operational excellence by planning and executing tasks with focus, proposing creative and efficient solutions that elevate delivery performance; * Teamwork and Communication: Actively contributes to a cooperative, high-performance environment. Communicates clearly, cohesively, and constructively, sharing knowledge and strengthening alignment across teams; * Proactivity and Time Management in dynamic contexts: Adopts a dynamic posture, with effective time and priority management, organization, flexibility, and constant adaptability; * Analytical mindset, focused on strategic analysis of technical data and practical, efficient problem resolution, ensuring continuous process improvement and enhanced performance of deployed systems; * Empathy and Proactivity: Acts with empathy and proactivity, anticipating customer and colleague needs to deliver a positive, collaborative experience. ### **What We Offer** Swile Mastercard Card with daily recharge of R$ 40.50; Unimed regional health plan with co-payment (after probation period); Life insurance; Company performance bonus; Birthday Day Off; Sesc partnership; Pharmacy partnership – Clamed (Redes Catarinense and Preço Popular networks); PPR (Profit Sharing Plan). I**nterested?** Send your resume to rh@i3csolucoes.com.br #### **Admin** I3C is a company specializing in electronic security and connectivity for large enterprises, delivering strategic intelligence and integrated solutions for the industrial sector.