OPERATIONAL COORDINATOR

Description

Job Summary: An Operational Coordinator professional in Joinville, responsible for team management, goal monitoring, supervision of customer service channels, and process improvement. Key Highlights: 1. Team and goal management 2. Supervision of customer service channels 3. Resolution of strategic demands and process improvement The company is seeking an Operational Coordinator professional in Joinville. **Responsibilities:** Management of internal teams (customer service, billing, inventory, logistics, prospecting, and after-sales). Monitoring of individual and collective goals. Supervision of customer service channels (WhatsApp, website, and social media). Tracking of billing, invoice issuance, order logistics, and physical inventory. Interface with transportation companies and service providers (marketing, IT, freelancers). Resolution of strategic demands and process improvement. Previous experience as an Operational Supervisor, Operations Manager, Team Leader, or Logistics Coordinator may indicate alignment with some of the responsibilities of this position. Bachelor's degree required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Employment Type: Permanent - On-site. * Duration: Full-time * Working Hours: To be determined.