JUNIOR SUPPORT TECHNICIAN

Description

Job Summary: We are seeking a Junior Support Technician to provide user support and assistance, execute operational processes, and support technical requests. Key Highlights: 1. User support and assistance (basic level) 2. Execution of operational processes and defined routines 3. Support for administrative and technical requests We have an outstanding opportunity for a **JUNIOR SUPPORT TECHNICIAN** to work on-site in Jaraguá do Sul/SC. Positivo S\+ is a technology company focused on innovative solutions across various sectors. We seek an engaged team of professionals passionate about making a difference. If you, like us, believe you can make a difference, join our team and grow with us! **Responsibilities:** * User support and assistance (basic level) * Execution of operational processes and defined routines * Reading and interpreting documents and procedures * Support for administrative and technical requests * System access granting and control **Requirements:** * Junior profile with basic knowledge of corporate routines * Experience or familiarity with customer service (e.g., call center) * Ability to follow documented processes and instructions * Good communication and organizational skills **Preferred Qualifications:** * Knowledge of or interest in IT * Familiarity with SAP * Experience in access management or granting **Work Schedule: Monday to Friday, from 07:30 to 17:18\.** **Employment Type: CLT \+ Benefits:** * Medical and dental plans. * Life insurance. * Meal allowance / Food voucher. * Transportation voucher. * Discount club. * Access to Wellhub (gyms) and Mente Tranquila. * Discounts on Positivo products. * Elleve Performance: Discounts on universities and courses. Minimum Education: Technical Course