Call Center Operator

Description

Job Summary: Join AeC, a leader in customer relationship management, and provide telephone, email, chat, and WhatsApp support—guiding customers and delivering quick solutions. Key Highlights: 1. Career development plan and internal growth opportunities starting from the 3rd month. 2. A company that values happiness and well-being, and embraces diversity. 3. No prior experience required; open to first-time job seekers. **New: We now partner with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** As a market leader in customer relationship management for over 30 years—and certified since 2020 as one of the best companies to work for—you’ll find growth opportunities and an environment that prioritizes employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your professional growth is our priority. Starting from your third month, you can be promoted through our internal opportunity program. In 2024, we promoted over 5\.000 employees. We are a diversity-embracing company—and we want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities**: Provide telephone support to answer questions and deliver rapid solutions to customers, guiding them step-by-step to resolve issues. Support is delivered via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old. High school diploma completed. Positions available for all shifts (morning, afternoon, and night), with part-time, 6x1, or 5x2\ schedules. Positions also available for first-time job seekers. Prior experience is not required, but it is a plus if you have worked in roles such as telemarketing operator, receptionist, call center operator, customer service analyst, customer service representative, consultant, collections agent, active or passive customer service agent, salesperson, interaction expert, operator, etc. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Employment Type: Permanent CLT contract Compensation: R$1\.518,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Selection Question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com