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Concierge
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
Av. Gov. Celso Ramos, 1269, Porto Belo - SC, 88210-000, Brazil
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Description

**Description:** Ensure excellence in customer service and experience, acting as the primary point of contact for information, requests, and customized services. During the construction and pre\-opening phase of All Resort, the Concierge contributes to structuring operational processes and hospitality standards, preparing the environment to deliver memorable experiences from the outset of operations. Responsibilities and Duties Be on the front line managing daily operations across various departments; Attend alignment meetings with departments and internal meetings; Monitor project progress and ensure timely delivery according to departmental schedules and briefings; Document meetings in official minutes; Maintain overall project organization across all fronts (materials, tasks, timelines, communications); Support the Manager in liaising with technical departments to execute and deliver project activities; Monitor project progress and ensure deliveries are completed according to their respective schedules; Provide support to other technical departments (legal compliance, legal affairs, finance, planning, product, projects, and engineering) for execution and delivery of all company project activities; Greet and welcome guests attentively, courteously, and discreetly; Provide information regarding resort services and activities, as well as regional tourism, gastronomy, and cultural options; Establish and maintain relationships with external suppliers, ensuring quality and efficiency in requests; Support guest relationship and marketing initiatives aimed at guest loyalty and delight. Requirements and Qualifications Bachelor’s degree in Tourism and Hospitality, Business Administration, Financial Management, Accounting, Production Engineering, or related fields. Prior experience in administrative and financial routines, preferably within construction companies, hospitality firms, or newly established developments. Proficiency in Excel. Strong organizational skills, attention to detail, and ability to manage multiple simultaneous demands. Effective communication skills and ability to build relationships with suppliers and technical teams. 2512150202201864218

Source:  indeed View original post
João Silva
Indeed · HR

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