Laboratory Logistics Assistant

Description

Job Summary: Logistics and operational support professional for a genetics laboratory, ensuring smooth material flow and customer service. Key Highlights: 1. Commitment and technology embedded in the company's DNA 2. Pioneering pharmacogenetics in Brazil 3. Opportunity to revolutionize healthcare **Help us transform the future of healthcare!** Do you want to join an innovative company with **commitment and technology embedded in its DNA**, and contribute to improving people's **quality of life**? At **GnTech**, our mission is to advance **personalized healthcare** through genetics, helping each individual identify the most suitable treatments for their unique profile. **Why join our team?** **Leadership and innovation:** We are the **largest pharmacogenetics laboratory in Brazil**, pioneers in developing tests that guide medical treatments. If you seek professional growth and wish to help revolutionize healthcare, **join us!** **Responsibilities and duties** ### **Responsibilities and Duties** #### **Logistics and Operational Support:** * Manage **shipping, verification, and dispatch of collection kits** to clinics, laboratories, and patients. * Organize and maintain up-to-date **inventory control** of laboratory materials, ensuring timely restocking and integrity of supplies. * Organize and monitor **reverse logistics of biological samples**, guaranteeing traceability and transportation safety. * Ensure correct identification, packaging, and preservation of shipped and received materials. #### **Customer Service and Relationship Management:** * Proactively **engage with colleagues and customers**, providing operational and logistical support, as well as clarifications regarding the sample collection process. * Monitor post-sales activities, resolving issues related to kits, tests, or laboratory procedures. * Keep all shipment, receipt, and customer relationship information updated in the company’s system (CRM/ERP). **Requirements and qualifications** #### **Education:** * Completed high school (technical education in Clinical Analysis, Logistics, Biotechnology, or related fields preferred). * Currently pursuing or having completed a bachelor’s degree is considered a plus. #### **Experience and Knowledge:** * Prior experience in **logistics of laboratory or hospital materials** is a plus. * Strong organizational skills, attention to detail, and responsibility toward deadlines and critical procedures. * Proficiency in computer applications and CRM/ERP systems. * Strong communication and public service skills. #### **Behavioral Competencies:** * Proactivity and sense of urgency. * Effective verbal and written communication. * Teamwork and collaboration with technical and commercial departments. * Ethics, accountability, and care in handling materials. **Additional information** ### **Additional Information** * Work location: On-site, Monday to Friday GnTech is a genetics laboratory, specialized and leading in pharmacogenetics. For us, quality of life means feeling connected, supported, and fulfilled across all aspects of life—and this holds a unique meaning for every individual. DNA studies reveal how each human being possesses distinct genetic traits, one of the main drivers behind **Precision Medicine: recognizing that every person is unique, and therefore, their treatments must be too.** That is why, since 2011, GnTech has been contributing to precision medicine in Brazil, with the purpose of delivering **healthcare, well-being, and quality of life.**