Junior Support Analyst

Description

Job Summary: Level 1 Support Analyst to work at a company specializing in developing relationship and electronic negotiation solutions. Key Highlights: 1. Level 1 customer support 2. Proactive database monitoring 3. Team collaboration focused on positive outcomes At **Paradigma Business Solutions**, we have been specialists in developing **relationship and electronic negotiation solutions** for 27 years, operating the largest base of electronic procurement portals in Brazil, and we are seeking new talents! Do you appreciate seeing your work applied directly to business outcomes and contributing to positive team results? **Then join us as a PARADIGMO!** **Responsibilities and Duties:** You will be responsible for providing Level 1 support to customers and proactively monitoring databases to identify potential inconsistencies. **Requirements and Qualifications:** * Currently pursuing a higher education degree in Technology; * Prior experience as a Support Analyst; * Previous experience in technology companies; * Residency in Florianópolis/SC; * Knowledge of the Energy market is a plus. **Benefits**: * Meal/Voucher allowance; * Health insurance with no co-payment; * Dental insurance with no co-payment; * Study Grant Program; * Workplace gymnastics; * Birthday day-off; * Referral bonus for successful hires; * Happy Friday; * Connectivity allowance; * Fresh fruit throughout the day; * Free parking; * Tickets for Paradigma Cine Arte. Work location: On-site