**Internal Sales Coordinator – Auto Parts** **Job Objective:** Coordinate the internal sales team together with the Commercial Manager, ensuring agile, technical, and efficient customer service at the counter, telesales, and digital channels. Responsible for achieving sales targets, organizing the commercial area, motivating the team, and monitoring performance indicators. **Main Activities and Responsibilities:** * Supervise internal sales team activities (counter, telephone, and digital channels); * Ensure excellence in customer service, promoting agility and courtesy; * Monitor team performance, provide guidance, and deliver feedback; * Control achievement of individual and collective targets; * Train the team on new products, electronic catalogs, and sales techniques; * Monitor parts turnover and collaborate with inventory and purchasing departments; * Resolve conflicts and ensure a positive work environment among sales staff and support departments (delivery, finance, logistics); * Prepare sales reports and present results to the department manager; * Monitor delivery deadlines, negotiations, and customer satisfaction; * Suggest promotions and internal initiatives to move inventory. **Job Requirements:** **Education:** * Technical or undergraduate degree in Business Administration, Commercial Management, or related fields preferred. **Experience:** * Experience in internal auto parts sales (minimum 1 year); * Leadership or team supervision experience preferred. **Technical Knowledge:** * Practical knowledge of auto parts (passenger vehicles, light-duty or heavy-duty); * Electronic catalogs (TecDoc, Autodoc, etc.); * Customer service and sales techniques; * Basic computer skills (Excel, sales/ERP systems); * Knowledge of e-commerce platforms or WhatsApp Business preferred. **Benefits Offered** * Caju Card: Flexible benefit usable at any establishment (for 3 months) * Transportation Voucher: With 6% payroll deduction. * SESI Pharmacy Agreement: Discounts on medications and pharmacy products. * Dr. Casuo Medical Clinic Agreement: Discount applied directly to payroll. * Wellhub (Gympass): Access to gyms, therapy, nutrition, and wellness services. * Conexa Saúde: Online consultations with psychologists and nutritionists. * Motor 100 Learning Platform: Access to exclusive educational content. * Performance-based commission. Job Type: Full-time CLT Salary: R$3,000.00 – R$5,000.00 per month Benefits: * Transportation Voucher