Logistics Assistant

Description

Job Summary: Company seeks an administrative professional to organize reports, attend to customers, manage inventory, and support service organization, ensuring operational quality. Key Highlights: 1. Excellent work environment with human-centered leadership 2. Real opportunities for professional development 3. Strong culture focused on people, performance, and purpose A company specialized in technical services and environmental solutions, focusing on operational quality, process organization, and customer service. **WHAT YOU GET** Excellent work environment Human-centered leadership NPS in the excellence zone Real opportunities for professional development Strong culture focused on people, performance, and purpose **RESPONSIBILITIES** Verify, validate, and organize operational reports, ensuring information quality and record accuracy Send reports, certificates, and notifications to customers Update and maintain administrative spreadsheets and controls Monitor operational schedule and confirm appointments Contact customers to follow up on services provided Record interactions and maintain an organized service history Support resolution of requests and internal routing Proactively identify potential dissatisfaction Conduct satisfaction surveys (NPS) and organize results Perform customer follow-up to enhance experience Receive and inspect goods and invoices Manage distribution of PPEs and tools Support organization of materials for service execution Monitor inventory levels and flag procurement needs Submit purchase requests according to internal workflow Organize invoice dispatch and related information to Finance Enter information and maintain records in the system **REQUIREMENTS** Experience with administrative routines Organization and attention to detail Strong verbal and written communication skills Proactivity and sense of responsibility Customer service aptitude Proficiency in Microsoft Office or Google Workspace (Docs, Sheets, Drive) Knowledge and experience with ClickUp is a plus **HIRING TERMS** CLT employment model Attractive remuneration On-site work in São José Working hours: 7:00 AM–12:00 PM | 1:30 PM–5:00 PM (Monday to Friday) Compensation: starting from R$3.200,00 per month Benefits: * Fuel allowance Work location: On-site