Browse
···
Log in / Register
Job Summary: The professional will provide humanized customer service, perform registrations, conduct negotiations, and ensure the confidentiality of information. Key Highlights: 1. Humanized and high-quality customer service 2. Negotiation and persuasion skills 3. Commitment to confidentiality and information security Description: * Completed high school education; * Strong interpersonal skills; * Good communication skills; * Negotiation and persuasion skills; * Prior experience in public-facing roles is desirable. * Provide humanized and high-quality customer service at business units and/or other designated locations; * Register/update customer information in the service system; * Request authorizations from health insurance providers according to each provider's established policy; * Provide customer service ensuring all necessary information for examinations is collected and following the company's defined process; * Conduct negotiations with customers regarding fees and payment methods (in accordance with the company's aligned process); * Perform other duties relevant to the position; * Ensure confidentiality and security of information, adhering to information security and data protection policies and regulations. 2512310202491938878
