Description
**Location:** São José – SC (Serraria neighborhood)
**Job type:** Full-time / On-site
**Schedule:** Rotating 6x1 shift (availability to work weekends and holidays)
**Job description:**
Are you communicative, attentive, and enjoy interacting with people? Join our team as a **Hotel Receptionist**!
We seek professionals with good posture, friendliness, and a focus on excellence in customer service.
**Key responsibilities:**
* Greet and assist guests courteously and efficiently;
* Perform check-in, check-out, and other accommodation procedures;
* Provide information about the hotel, its services, and local tourist attractions;
* Answer telephone calls and manage reservations;
* Record guest charges and process account closures;
* Ensure the front desk is organized and operates smoothly;
* Address guest requests and assist in resolving any issues.
**Requirements:**
* Completed high school education (a degree or technical qualification in Hospitality is a plus);
* Prior experience in reception, customer service, or hospitality;
* Strong verbal and written communication skills;
* Basic computer literacy and familiarity with hotel property management systems (PMS);
* Basic/intermediate English or Spanish is considered an advantage;
* Availability to work rotating shifts and schedules, including weekends and holidays.
Job type: Full-time CLT contract
Compensation: R$2.000,00 - R$2.600,00 per month
Benefits:
* Dental insurance
* Meal allowance
* Transportation allowance
Experience:
* Customer service (preferred)
Work location: On-site