In 2018, the Hospital Care group also entered Florianópolis\-SC through Baía Sul Hospital. Distinguished as the most complete, integrated, and synergistic healthcare service in Florianópolis, Baía Sul Hospital represents excellence and a high standard of care for users. It emerged as an opportunity to consolidate innovative concepts in healthcare delivery, aligning with quality and efficiency. Baía Sul Hospital is the most complete, integrated, and synergistic healthcare service in Florianópolis. It represents excellence and a high standard of care for users. It arose as an opportunity to consolidate healthcare service concepts, ensuring comfort, agility, humanization, and safety. In addition to Baía Sul Hospital, the Florianópolis Hub includes Imperial Hospital de Caridade, considered the first hospital in Santa Catarina, Clínica Imagem, which provides comfort and safety in detailed and reliable imaging exams; and Clínica e Maternidade Santa Helena, recognized as a reference in high-quality medical services, with special emphasis on its maternity services and 24-hour emergency care. The regional unit is part of the Hospital Care group. In 2017, the union of people sharing the dream of transforming Brazil's private healthcare system enabled the company's journey to begin. We are a healthcare services holding company proposing an innovative integrated management model, aiming to balance the interests of patients, doctors, payers, partners, and shareholders. To achieve this, we operate a comprehensive healthcare system comprising high-complexity hospitals, diagnostic laboratories, health plans, and medical centers. As an operational strategy, we are present in cities that serve as regional hubs for healthcare management across three states: São Paulo, Paraná, and Florianópolis. This set of operations aims to make us the best Private Healthcare Provider Network in Brazil. \#vemserbaiasul \#vemparahospitalcare \#vemserhospitalcare \#vemprogrupobaiasul **Responsibilities and duties** * Perform patient and family pre-attendance, proactively identifying and verifying documentation and procedures prior to admission, directing patients according to flow, volume, and waiting time, aiming to streamline the care process; * Continuously monitor waiting times, patient volume, and service bottlenecks, promptly welcoming patients and families, offering assistance, listening to concerns, and clarifying doubts, aiming to provide differentiated, humane, and careful service within the institution; * Carry out patient admission into the institution, adhering to safe patient identification protocols, receiving and verifying documentation and insurance authorizations, performing registration in the Tasy system according to established protocols and routines, ensuring accurate patient registration; * Handle billing for private services with discharges outside regular business hours, ensuring accurate closure of the patient's account. **Requirements and qualifications** * High school diploma; * Flexible availability; * Experience in hospital customer service will be considered a plus. **Additional information** We at Hospital Care believe that *coming together is the best way to care*, so come be part of this story. Explore our opportunities and find the right position for you! Here, you will find challenges, cooperation, and learning across various fields of expertise.