Document Support Assistant

Description

Job Summary: Responsible for ensuring the organized and efficient processing of vehicle-related documents, guaranteeing legal compliance and process agility. Key Highlights: 1. Commitment to employee well-being and professional development 2. Focus on organizational efficiency and documentary compliance 3. Team values passion and professional growth ### **About Us** We prioritize the well\-being and professional development of our team, believing that passionate people deliver ideal solutions for both clients and the company. We would be delighted to welcome you aboard! We seek committed, cheerful individuals who aspire to professional growth with us. ### **Job Mission** * Ensure organized, accurate, and timely handling of vehicle-related documentation processes, guaranteeing compliance with legislation and deadlines, while maintaining quality and efficiency. * Manage the queue of requests received in the licensing agent's system, ensuring all are processed and delivered within the established timeframe, keeping status updates current in the system. * Verify all required documentation for each type of process (e.g., transfers, licensing, first-time registration, etc.), identifying pending items and ensuring all documents are correct, complete, and submitted within deadlines. * Initiate processes in the system and issue corresponding documents, ensuring all information is up-to-date, accurate, and compliant with traffic legislation and DETRAN’s procedural manual. * Maintain physical process files organized chronologically, verifying original documents daily to ensure easy retrieval and material integrity. * Operate licensing agent and DETRAN systems efficiently, managing requests and tracking the status of each demand until completion. ### **Requirements** * Completed high school education (mandatory); * Basic computer skills. ### **Behavioral Competencies** * Organization and attention to detail; * Commitment to deadlines and delivery quality; * Agility and sense of priority; * Proactivity and initiative; * Responsibility; * Strong communication skills and teamwork orientation. ### **What We Offer** We value work-life balance and employee well\-being, offering an attractive and practical benefits package: * Flexible meal/food allowance card, with a monthly credit of R$ 500.00; * On-site restaurant; * Cafeteria; * Mobility allowance or transportation voucher; * Dental plan; * Afternoon snacks: fruits, bread, and coffee; * Employee referral program with exclusive bonuses; * Rest area; * Life insurance. **Location**: Manoel Eduardo Cardoso, Bela Vista, São José/SC **Working Hours**: Monday to Friday, 8:00 AM to 6:00 PM ### **Employment Type:** CLT ### **Benefits:** Meal/Food Allowance (Flexible), Mobility Allowance (Flexible), Transportation Voucher, Dental Plan, Life Insurance, Gym Discount, Cafeteria, On-site Restaurant ### **Department:** Support